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Dealing Effectively with Difficult People (In-House)
GBC Learning & Development
Suitable for anyone who wants to be more confident and professional when dealing with ‘difficult people’ situations at work. Whether...
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Corporate Training for Teams
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3 days
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From 360 GBP
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Online
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Virtual Classroom
Building Brand & Relationships
Capella Training Services Ltd
An opportunity to assess the importance of personal brand aligned to that of the business and the resultant impact on...
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Professional Training
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Online
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Virtual Classroom
Telephone Techniques
GBC Learning & Development
Individuals who want to improve their telephone communications skills, but in particular those who use the telephone as an important...
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Professional Training
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1 day
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From 360 GBP
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Online
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Virtual Classroom
Telephone Techniques (In-House)
5.0
(2)
GBC Learning & Development
Individuals who want to improve their telephone communications skills, but in particular those who use the telephone as an important...
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Corporate Training for Teams
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1 day
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From 360 GBP
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Online
-
Virtual Classroom
First Line Managers Training • 2 Day Course
5.0
(9)
Corporate Coach Group
The role of First Line Managers is undoubtedly challenging, as they often find themselves caught in a web of pressure...
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Professional Training
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2 days
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From 700 GBP
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Multiple (10)
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Classroom, Virtual Classroom
Reception Perfection! Open Event
Maximum Performance
Reception Perfection! The Open Event A unique half-day workshop (09:30 – 13:00) ** Book today to take advantage of our...
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Professional Training
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0.5 days
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Online
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Self-Paced Online
Hospitality - Menu Knowledge
First Response Training & Consultancy Services Ltd
The Menu Knowledge eLearning course is designed to help operational front-of-house staff in hotels, restaurants, and bars develop their knowledge...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Presenting Menus and Taking Orders
First Response Training & Consultancy Services Ltd
This 45-minute Presenting Menus and Taking Orders eLearning course is designed to provide operational front-of-house staff in hotels and restaurants...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Using Positive Selling Skills
First Response Training & Consultancy Services Ltd
The 50-minute Using Positive Selling Skills eLearning course focuses on developing the selling skills of operational staff in hotels, restaurants,...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Sales Skills Diploma (level 2) Online Training Course
Learning247
Completing a sales diploma can provide you with the necessary skills for all types of positions in a host of...
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Professional Training
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From 39 GBP
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Online
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Self-Paced Online
Customer Service
Griffin College
Customer Service: This course will start by making it very clear exactly what we mean by customer service, and why...
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Professional Training
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From 49 GBP
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Online
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Self-Paced Online
Customer Service Course
Oplex Careers
Customer Service Course : Course Description This online Customer Service course will teach learners how to provide excellent customer service...
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Professional Training
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From 300 GBP
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Online
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Self-Paced Online
Complaint Training & Conflict Resolution Online Course
Learning247
Knowledge of the handling and managent of complaints and conflict resolution in the workplace is another requirent for Health &...
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Professional Training
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From 12 GBP
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Online
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Self-Paced Online
Complaints Handling
Online Courses Learning
It is a well known thought that awful word gets out quicker than uplifting news. At the point when a...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Hospitality - Taking Wine Orders
First Response Training & Consultancy Services Ltd
This Taking Wine Orders eLearning course is a 60-minute interactive program designed to provide an understanding of the standards and...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
The 14 BFO's (Blinding Flashes of the Obvious) Putting People (REALLY) First
IIL Europe
Autumn of 1985. It had been a grueling two days. A Manhattan seminar for “YPO,” the Young Presidents Organization. They...
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Professional Training
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From 15 USD
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Online
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Self-Paced Online
Retail Customer Service Course
Oplex Careers
Retail Customer Service Course : The online Retail Customer Service Course will provide insight into retail customer service, discussing the...
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Professional Training
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From 150 GBP
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Online
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Self-Paced Online
Customer Service
Ixion Holdings Ltd
Kick start you career, upskill in your current role or gain a promotion with the Level 3 Diploma in Customer...
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Professional Training
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Online
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Self-Paced Online
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Case Study
First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.
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