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Enhancing the Visitors Experience
4.7
(7)
PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Complaints Management
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
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Classroom, Virtual Classroom
Dealing with Incoming Calls Positively
4.7
(7)
PTP Training & Marketing Ltd
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Masterclass in Handling Incoming Telephone Calls - Half Day (PM)
4.7
(7)
PTP Training & Marketing Ltd
This 1/2 day workshop gets participants to look at what they hate as customers when they make calls to their...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Client Management Strategies for Retention & Growth
London Premier Centre
It has been estimated that estimated that it costs five times more to get a new customer than to retain...
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Professional Training
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5 days
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From 3,750 GBP
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Multiple (8)
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Classroom
Dealing with Difficult People
4.8
(17)
PTP Training & Marketing Ltd
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Telephone Techniques - Seminar
Pitman Training Group
This one-day seminar is perfect for anyone who uses the telephone regularly as an important part of their role and...
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Professional Training
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1 day
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London
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Classroom
Fundamentals of Management for Frontline Workers
Convertas Management Consultants
Frontline workers perform the main work and interact with customers. It is very important to invest on their capacity building...
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Professional Training
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4 days
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From 3,495 USD
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Dubai
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Classroom
Effective Hotel Management
Global Business Advisors
This course will go through all the areas required for Hospitality management....
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Professional Training
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5 days
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Multiple (7)
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Classroom, Virtual Classroom
Mastering Best Practice in KYC
IFF - International Faculty of Finance
Our market-leading course is full of recent examples of KYC/KYN/UBO issues and shows delegates the tricks played by criminal networks...
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Professional Training
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1 day
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From 1,975 GBP
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London
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Classroom
Preparation for Internship (Oxford)
Activate Learning
Reach your full potential with the Preparation for Supported Internships programme....
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Professional Training
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From 1,350 GBP
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Oxford
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Classroom
Customer Service Specialist Apprenticeship
Kingston College
Customer Service Specialist Apprenticeship : A customer service specialist demonstrates professionalism towards customers and supports the organisation. They have a...
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Professional Training
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15 months
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From 0 GBP
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Kingston upon Thames
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Classroom
Customer Service
Workers Educational Association
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Professional Training
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13 weeks
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From 92 GBP
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Dudley
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Classroom
Retail and Customer Service SEND
East Surrey College
Retail and Customer Service SEND : Entry Requirements: Student who have achieved Entry Level Qualifications and have an EHCP Level...
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Professional Training
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From 0 GBP
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Redhill
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Classroom
CUSTOMER SERVICE - APPRENTICESHIP
Lancaster and Morecambe College
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Professional Training
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From 0 GBP
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Lancaster
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Classroom
CUSTOMER SERVICE - ADVANCED APP
Lancaster and Morecambe College
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Professional Training
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18 months
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From 0 GBP
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Lancaster
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Classroom
Customer Service Practitioner (Level 2)
5.0
(1)
The Education and Skills Partnership Ltd
Providing good customer service is integral to all job roles across many industries such as retail, call centres, financial services,...
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Professional Training
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Nationwide
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Classroom
Early Years – Level 2 in Safeguarding and Customer Service
PET-Xi Training Limited
In partnership with Serco we are delighted to offer FREE Level 2 accredited qualifications to childcare settings. Customer Service -...
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Professional Training
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4 days
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From 0 GBP
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Multiple (4)
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Classroom
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