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Managing Customer Service
Systematix Limited
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
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Professional Training
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1 day
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Multiple (5)
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Classroom, Virtual Classroom
Level 2 – Customer Service
Step Into Learning
Customer service plays an important role in attracting and retaining customers. Businesses can use good customer service to boost sales...
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Professional Training
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From 850 GBP
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Multiple (2)
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Classroom, Self-Paced Online, In Company
Advanced Customer Service Workshop
Convertas Management Consultants
In this course we cover all the most important elements of service any person involved in direct interactions with customers...
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Professional Training
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5 days
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From 3,995 USD
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Dubai
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Classroom
Customer Care
4.7
(11)
PTP Training & Marketing Ltd
This practical and interactive customer care course provides an overview of the personal and professional skills for staff that are...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Advanced Customer Service for the Public Sector
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Customer Care: Be Part of Your Customer’s Story
5.0
(4)
Diomas Learning Solutions
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
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Professional Training
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2 days
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Multiple (10)
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Classroom
Strategies of Customer Service Management
London Premier Centre
Accomplishing customer service perfection isn’t achieved unintentionally, nor is it achieved without efforts and teamwork. It requires well– prepared customer...
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Professional Training
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5 days
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From 3,750 GBP
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Multiple (8)
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Classroom
SVQ in Customer Service Level 5
Babington
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Professional Training
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11 months
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Multiple (2)
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Classroom, Self-Paced Online
Diploma in Customer Service Level 2
Excell for Training Limited
This is for people who are working in customer service and are wanting to learn how to provide a high...
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Professional Training
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12 months
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From 800 GBP
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Multiple (2)
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Classroom, Self-Paced Online
Diploma in Customer Service Level 3
Excell for Training Limited
This is for people who are working in customer service and are wanting to learn how to provide a high...
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Professional Training
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12 months
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From 1,000 GBP
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Multiple (2)
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Classroom, Self-Paced Online
The Customer Service & Public Relations Masterclass
London Premier Centre
The voice of the organization to the public, customer service representatives and public relations staff face an arduous task-from dealing...
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Professional Training
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10 days
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From 3,750 GBP
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Multiple (8)
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Classroom
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Customer Loyalty Programmes
4.7
(3)
Diomas Learning Solutions
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
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Professional Training
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2 days
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From 1,250 GBP
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Multiple (10)
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Classroom
Customer Complaint Handling
STL
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Advanced Customer Service Skills
Cosensa Learning and Development
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Professional Training
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2 days
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Multiple (2)
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Classroom, Virtual Classroom
Excellent Customer Care - Incoming Calls
4.8
(6)
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Customer Profiling Techniques & Procedures
London Premier Centre
One of the most important parts of any business is understanding who your customer is. Customer profiles are “customer types,”...
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Professional Training
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5 days
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From 3,750 GBP
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Multiple (8)
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Classroom
Building a Customer Centric Culture Training Program
Rcademy
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
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Professional Training
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5 days
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From 1,175 GBP
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Multiple (8)
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Classroom, Virtual Classroom
Customer Service Skills
Cosensa Learning and Development
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Professional Training
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1 day
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From 295 GBP
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Multiple (16)
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Classroom, Virtual Classroom
Customer Care - Incoming and Outgoing Calls
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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