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Customer Experience Excellence
London Training for Excellence
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (5)
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Classroom
Customer Service Excellence
4.9
(188)
STL
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
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Top 10 Course
Marketing Analysis and Strategy
London Training for Excellence
In today's competitive environment marketing has become a key differentiator between those organisations that succeed and those that don't. Market analysis...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (10)
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Classroom
Key Account Management
ATA (Asset Training Academy) Ltd
1 Day Programme This 1 day ‘Key Account Management’ course is aimed to provide Account Managers with a range of...
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Professional Training
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1 day
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From 275 GBP
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Multiple (8)
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Classroom, In Company, Virtual Classroom
Strategic Distribution and Channel Management
London Training for Excellence
The practice of distribution has changed dramatically in recent years, especially since the advent of e-commerce and online buying. Strategic distribution...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (3)
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Classroom
User Experience Masterclass
Institute of Data & Marketing
Create the best possible experiences for your web and mobile visitors. Understand your customers' needs and use these insights to...
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Professional Training
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1 day
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From 450 GBP
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Multiple (2)
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Classroom, Virtual Classroom
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Intermediate level
Customer Service Coaching
London Training for Excellence
Good customer service is a cornerstone of every successful business. Are your employees already providing excellent customer service or, are...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (3)
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Classroom
Consumer Psychology and Buyer Behaviour
London Training for Excellence
Every person is a consumer. Understanding consumers and the influences on their behaviour is critical for explaining and predicting consumption-related...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (3)
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Classroom
Managing Customer Service
Systematix Limited
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
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Professional Training
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1 day
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Multiple (5)
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Classroom, Virtual Classroom
Loyalty Program with Customer Experience Excellence
London Training for Excellence
Building loyal customers in today's rapidly shifting marketplace is more challenging and crucial than ever. This 5-day course delves into...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (3)
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Classroom
Marketing in the 21st Century
London Training for Excellence
From birth, almost every person in the world has experienced some form of marketing. Whether it’s TV adverts, billboards or...
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Professional Training
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5 days
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From 3,629 GBP
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Multiple (6)
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Classroom
Service Excellence
London Training for Excellence
Service excellence is achieved when a company consistently meets or exceeds its customers’ expectations. It refers to a company's ability...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (4)
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Classroom
Telephone Etiquette
Lion Heart Consulting
This course will help participants improve their phone skills which will make them more confident, improve sales, and help gain...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Classroom, Self-Paced Online, Virtual Classroom
Coaching Salespeople
Lion Heart Consulting
Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction....
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Classroom, Self-Paced Online, Virtual Classroom
Customer Service Skills
Cosensa Learning and Development
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Professional Training
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1 day
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From 295 GBP
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Multiple (16)
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Classroom, Virtual Classroom
Service Excellence
London Training for Excellence
Service excellence is achieved when a company consistently meets or exceeds its customers’ expectations. It refers to a company's ability...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (3)
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Classroom
Customer Focused Management
Diomas Learning Solutions
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
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Professional Training
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2 days
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Multiple (10)
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Classroom
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Intermediate level
Customer Care: Be Part of Your Customer’s Story
5.0
(4)
Diomas Learning Solutions
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
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Professional Training
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2 days
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Multiple (10)
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Classroom
Customer Relationships
5.0
(3)
Diomas Learning Solutions
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
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Professional Training
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2 days
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Multiple (11)
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Classroom, Virtual Classroom
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Intermediate level
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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