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Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
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Corporate Training for Teams
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0.5 days
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Successful Presentations (In-House)
PTP Training & Marketing Ltd
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Telephone Training - Professional Customer Care
4.9
(66)
Live and Learn Consultancy
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. Furthermore, using the latest professional...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
Level 4 Sales Executive Apprenticeship
BMS Performance
Following the introduction of the apprenticeship levy in 2017, the Level 4 Sales Executive Standard was approved for delivery in...
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Corporate Training for Teams
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14 months
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Nationwide
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In Company
Level 4 Sales Executive Standard Apprenticeship
BMS Performance
In a major boost for the sales profession, the government has approved a new apprenticeship programme for sales executives which...
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Apprenticeship training for companies
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14 months
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Nationwide
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In Company
Sales and Marketing - Bespoke In-House Training
4.6
(94)
Results Driven Group
We work across 200 sectors in the Sales & Marketing arena and fully understand what it takes to move individuals...
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Corporate Training for Teams
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Nationwide
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In Company
Secrets of Sales: Basic
Infero Training Ltd
This course is designed to teach the basics of sales skills. This includes learning about the process, elements, and terminology...
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Corporate Training for Teams
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1 day
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From 228 GBP
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Nationwide
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In Company
Secrets of Sales: Advanced
Infero Training Ltd
This course helps you to learn advanced sales skills. This includes learning how to build relationships with clients, and identifying...
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Corporate Training for Teams
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1 day
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From 248 GBP
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Nationwide
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In Company
Advanced Customer Service Management
LCT International
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Professional Training
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10 days
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From 7,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Asset Management - In Company
Global Business Advisors
Asset Management is a system designed to enable organizations to oversee their assets, facilitating streamlined processes. This oversight ensures the...
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Corporate Training for Teams
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5 days
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Nationwide
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In Company
Call Centre Management Training Course - Tailored Course
Rcademy
Call centres are traditionally busy environments that require sound knowledge and leadership skills to navigate successfully. Call centre management deals...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Customer Loyalty Programmes
4.7
(3)
Diomas Learning Solutions
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
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Professional Training
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2 days
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From 1,250 GBP
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Multiple (10)
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Classroom
Customer Service Management
4.7
(28)
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
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Classroom, Virtual Classroom
Financial Services Customer Advisor Level 2 - Apprenticeship
CQM Training and Consultancy Ltd
Helping customers in banks and building societies or the broader financial services sector. This programme is ideal for those in...
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Apprenticeship training for companies
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Nationwide
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In Company
ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training
IIL Europe
The ITIL® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4. Candidates need...
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Corporate Training for Teams
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From 2,295 USD
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Nationwide
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In Company
Keeping Stakeholders Informed
Crossroads Global Private Limited
"Keeping Stakeholders Informed" is a specialized training program tailored for corporate professionals and high-performance teams working with a diverse range...
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Professional Training
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3 hours
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Multiple (8)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
Key Account Management
4.8
(5)
The Leadership and Sales Academy Ltd
In this programme, participants discover how to become a key account manager who is seen as a 'Trusted Business Partner'...
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Corporate Training for Teams
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Nationwide
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In Company
Key Account Management - CPD Certified (In-house)
Maguire Training
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Corporate Training for Teams
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Nationwide
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In Company
Managing Customer Service - Tailored Course
Systematix Limited
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Mastering Customer Experience Excellence: A Comprehensive Training Programme
Churchill Square Training & Development
In our Customer Service Excellence Training Course, you'll delve into the pivotal role of a customer service representative, mastering the...
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Corporate Training for Teams
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8 hours
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Nationwide
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In Company
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Results Driven Group
It’s an absolute minefield…what is the correct option for myself or for my managers when it comes to management and leadership development?
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Results Driven Group
Which is the best Coaching qualification for me to undertake and at what level? It’s another one of those questions that often stumps us when thinking about our future development in Coaching!!
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