Introduction to Sales Negotiation
- At the end of this course delegates will be able to confidently employ techniques and strategies that will help them to negotiate. They will understand how to achieve a win-win situation that addresses the needs of both parties.
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,432 people .
- Over 14,060 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.8% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
This training course is ideal for any sales staff, account manager or purchasing manager who are either new to the negotiation process or who find themselves struggling to get the results they desire from the situation. They may not have negotiated before in any official position or received any prior training, instruction or defined expectation of the sales negotiation process.
You may also wish to consider our assertiveness training London courses.
Training Course Content
Understanding Negotiation in Sales
Negotiation: what, when and why?The process of negotiation
Different styles, transactional, collaborating and creative
Preparing for Sales Negotiation
Preparation and planningPersonality profiling - Reading the style of the fellow Negotiator
Communication styles
Building Rapport/Relationships
Determine optimum success options
Understanding Possible Negotiation Outcomes
Win-winWin-lose
Lose-win
Lose-lose
Working towards Win-Win Negotiations
Initiating, proposing and achieving win-win sales outcomesDetermining limits
Enquiring and listening
Overcoming objections
Opening, conducting and closing negotiations
Applying a win-win approach
Personal Action Plans
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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