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Excellent Cusomer Service eLearning module
Maguire Training
The delegate will learn about the essentials of providing outstanding customer service. ...
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Professional Training
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0.5 hours
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From 25 GBP
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Online
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Self-Paced Online
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This course results in CPD hours
Handling a Difficult Customer
Lion Heart Consulting
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
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Professional Training
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Handling a Difficult Customer
Lion Heart Consulting
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, In Company, Virtual Classroom
Problem Solving in Service
4.3
(3)
Chart Learning Solutions
If you are not part of the solution, you are part of the problem. A problem is any obstacle that...
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Professional Training
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5 hours
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From 49 USD
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Online
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Self-Paced Online
Sales Skills Diploma (level 2) Online Training Course
Learning247
Completing a sales diploma can provide you with the necessary skills for all types of positions in a host of...
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Professional Training
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From 39 GBP
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Online
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Self-Paced Online
Customer Experience is the New Battleground
IIL Europe
A positive customer experience is critical to a company’s brand and, ultimately, its bottom line. With the proliferation of technology...
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Professional Training
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From 15 USD
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Online
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Self-Paced Online
Customer Experience is the New Battleground
IIL Europe
A positive customer experience is critical to a company’s brand and, ultimately, its bottom line. With the proliferation of technology...
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Professional Training
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From 15 USD
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Online
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Self-Paced Online
Service Mindset
Maximum Performance
Giving service isn’t enough these days. People expect – and deserve – consistent and high-quality service. If they don’t get...
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Professional Training
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1.5 hours
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Online
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Self-Paced Online
Gaining Customer Testimonials Certification
Online Courses Learning
Client tributes are a compelling manner by which to rouse trust in forthcoming customers, conquer questions that they may have...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Dealing with Customer Complaints
Online Courses Learning
Each business – even the greatest and best – needs to manage client objections. The business that can viably oversee...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
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Professional Training
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Is the Customer Always Right
Online Courses Learning
While clients are without a doubt the main resource of any business, the inquiry remains if customers are in reality...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Call Centre - Achieving Best Practice
PTP Training & Marketing Ltd
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Self-Paced Online, Classroom
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This course results in CPD hours
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
-
Corporate Training for Teams
-
1 day
-
From 175 GBP
-
Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Quality Management in the Service Sector
5.0
(1)
London Business Training & Consulting
For many organizations building quality in service offerings can be elusive. This interactive 90-minute online course will equip you with...
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Professional Training
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1.5 hours
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From 158 GBP
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Online
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Self-Paced Online
Service Quality Models in Banking
London Business Training & Consulting
By attending this interactive 90-minute online course, you will understand how to deliver service quality more proactively and consistently....
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Professional Training
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1.5 hours
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From 158 GBP
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Online
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Self-Paced Online
Connecting with Customers
Online Courses Learning
Interfacing with clients is perhaps the most crucial components to the achievement of any business. You can have the best...
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Professional Training
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From 75 GBP
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Online
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Self-Paced Online
Agile Economics for Better Customer Experience & Faster Business Value Realization
IIL Europe
With disruptive technology advances, software assets play an increasingly important role in creating a competitive advantage for organizations. In order...
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Professional Training
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From 10 USD
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Online
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Self-Paced Online
Agile Economics for Better Customer Experience & Faster Business Value Realization
IIL Europe
With disruptive technology advances, software assets play an increasingly important role in creating a competitive advantage for organizations. In order...
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Professional Training
-
From 10 USD
-
Online
-
Self-Paced Online
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