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CMI Level 5 Diploma in Customer Service Management (Online Course)
ITonlinelearning
The CMI Level 5 Diploma in Management and Leadership: Customer Service Management is ideal for Operational, Divisional, Departmental, and Specialist...
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Professional Training
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370 hours
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Online
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Self-Paced Online
Customer Service QLS Level 3
Open Study College
This course will enable you to learn the strategic importance of customer service for any business. All course materials will...
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Professional Training
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From 389 GBP
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Online
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Self-Paced Online
Customer Service (NVQ/blended)
Ixion Holdings Ltd
Understand different types of customer Understand the value of customers and their loyalty Understand customer service Understand how legal and...
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Professional Training
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9 months
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Online
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Self-Paced Online
Culture of Services: Paradox of Customer Relations
edX
Services are everywhere in our society. We cannot live without them. More than 70% of advanced economies fall under the...
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Professional Training
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8 weeks
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Online
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Self-Paced Online
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Beginner level
Culture of Services: New Perspective on Customer Relations
edX
Customer service is a complex phenomenon where people engage in an extended interaction to co-create value. This course focuses on...
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Professional Training
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8 weeks
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Online
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Self-Paced Online
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Beginner level
How to Generate Loyalty Through the Customer Experience in the Service
edX
Customer service is a concept that is currently also recognized as Customer Experience Management, and that is gaining more and...
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Professional Training
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6 weeks
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Online
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Self-Paced Online
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Beginner level
Caring for the Customer
Praeceptor Consulting
“Everything starts with the customer” (Louis XIV). Looking after our customers or clients and providing the best possible experience reaps...
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Professional Training
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4 hours
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From 50 GBP
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Online
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Self-Paced Online
Retail Management QLS Level 3 and Customer Service QLS Level 3
Open Study College
This dual aspect of this course makes it ideal for those wishing to progress into a retail management position, or...
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Professional Training
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From 679 GBP
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Online
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Self-Paced Online
Banking Leadership Development: Leading for Innovation and Customer Success
Accountability Now
This course is designed for banking professionals seeking to develop their leadership skills in a rapidly evolving industry. It focuses...
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Professional Training
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4 hours
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From 497 USD
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Multiple (2)
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Self-Paced Online, Classroom
Fundamentals of Customer Centricity
edX
Customer-centricity is an approach to doing business that focuses on providing a positive customer experience both at the point of...
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Professional Training
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5 weeks
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Online
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Self-Paced Online
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Beginner level
Customer Facing Skills
LaPD Solutions Ltd
This workshop is designed to look at the whole question of how we look after our customers. We do this...
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Corporate Training for Teams
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Multiple (2)
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Self-Paced Online, In Company
PSA Passenger Service Agent Diploma
Open Study College
If you like the thought of working in the fast-paced travel industry, why not train to work as a Passenger...
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Professional Training
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From 349 GBP
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Online
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Self-Paced Online
Restaurant Hospitality Course
Oplex Careers
Restaurant Hospitality Course : Course Description The online Restaurant Hospitality course will teach learner with essential knowledge of how to...
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Professional Training
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From 200 GBP
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Online
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Self-Paced Online
Customer Centric Marketing for Entrepreneurs
edX
It is not uncommon for students, executives and business owners to feel overwhelmed by the myriad of marketing solutions available...
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Professional Training
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4 weeks
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Online
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Self-Paced Online
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Intermediate level
Engagement Banking
edX
Banking has witnessed lot many changes during the last two decades and beyond the visualization of many bankers. The convergence...
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Professional Training
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3 weeks
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Online
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Self-Paced Online
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Beginner level
Banking Sector Communication Mastery: Building Stronger Client Relationships
Accountability Now
Improve your communication skills within the banking sector to foster stronger client relationships and enhance service delivery. This course is...
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Professional Training
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4 hours
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From 497 USD
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Multiple (2)
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Self-Paced Online, Classroom
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Case Study
Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
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