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Customer Care
STL
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
Customer Care (In-House)
PTP Training & Marketing Ltd
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Care for the Receptionist
STL
The role of the Receptionist To define great service with impeccable style The dynamics of personal influence Successful Principles of...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Customer Care Skills Training Course - Tailored Course
Rcademy
Customers are the soul of a business; most organizations are built with a customer-centric model. They are regarded as an...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Customer Complaint Handling
STL
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Customer Service
DKB Training Associates Ltd
“Do what you do so well that they will want to see it again and bring their friends” – Walt...
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Professional Training
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Nationwide
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In Company
Customer Service
Lion Heart Consulting
Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Customer Service Excellence
4.8
(19)
STL
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Customer Service Practitioner Apprenticeship Level 2 (In-House)
Excell for Training Limited
This is for people who are working in customer service and are wanting to learn how to provide a high...
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Apprenticeship training for companies
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12 months
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From 3,500 GBP
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Multiple (2)
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Self-Paced Online, In Company
Customer Service Specialist Apprenticeship
Learning Curve Group
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors...
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Apprenticeship training for companies
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18 months
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Nationwide
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Classroom
Customer Service Specialist Apprenticeship Level 3 (In-House)
Excell for Training Limited
This is for people who are working in customer service and are wanting to learn how to provide a high...
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Apprenticeship training for companies
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12 months
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From 4,000 GBP
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Multiple (2)
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Self-Paced Online, In Company
Customer Service Specialist Level 3 - Apprenticeship
CQM Training and Consultancy Ltd
The Customer Service Specialist Level 3 Apprenticeship will cover a broad range of topics and modules to develop the learners...
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Apprenticeship training for companies
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Nationwide
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In Company
Customer Service Training - In-House
4.9
(108)
Live and Learn Consultancy
Did you know, 77% of customers are likely to share a positive experience? Raising your standards is an excellent way...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
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Top 10 Course
Customer Support
Lion Heart Consulting
Customer support used to mean a face-to-face conversation with a customer or a phone call. Today, technology has changed how...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Diploma in Customer Service Level 2 (In-House)
Excell for Training Limited
This is for people who are working in customer service and are wanting to learn how to provide a high...
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Corporate Training for Teams
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12 months
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From 800 GBP
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Multiple (2)
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Self-Paced Online, In Company
Diploma in Customer Service Level 3 (In-House)
Excell for Training Limited
This is for people who are working in customer service and are wanting to learn how to provide a high...
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Corporate Training for Teams
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12 months
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From 1,000 GBP
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Multiple (2)
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Self-Paced Online, In Company
Disney's Customer Service Excellence + FISH!
5.0
(10)
Mobile Team Challenge
Learn how Disney achieved the Best in Class for their Customer Service Experience Excellence for almost 40 years and apply...
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Corporate Training for Teams
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7 hours
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From 45 GBP
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Multiple (2)
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Self-Paced Online, In Company
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This course results in CPD hours
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Top 10 Course
Effective Hotel Management - In Company
Global Business Advisors
This course will go through all the areas required for Hospitality management....
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Corporate Training for Teams
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5 days
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Nationwide
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In Company
Enhancing the Visitors Experience (In-House)
PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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