Hospitality - Handling Customer Problems Positively
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Understand Customer Needs
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Professional Training
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From 15 GBP
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Online
-
Virtual Classroom
ITIL® 4 Specialist: Drive Stakeholder Value
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Professional Training
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From 2,295 USD
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London
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Classroom
ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training
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Corporate Training for Teams
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From 2,295 USD
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Nationwide
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In Company
ITIL® 4 Specialist: Drive Stakeholder Value: On-Demand
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Professional Training
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From 850 USD
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Online
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Self-Paced Online
ITIL® 4 Specialist: Drive Stakeholder Value: Virtual In-House Training
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Corporate Training for Teams
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From 2,150 USD
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Online
-
Virtual Classroom
Keeping Stakeholders Informed
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Professional Training
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3 hours
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Multiple (8)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
Key Account Management
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Professional Training
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1 day
-
From 275 GBP
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Multiple (8)
-
In Company, Classroom, Virtual Classroom
Key Account Management
-
Professional Training
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From 75 GBP
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Online
-
Self-Paced Online
Key Account Management
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Corporate Training for Teams
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Nationwide
-
In Company
Key Account Management - CPD Certified (In-house)
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Corporate Training for Teams
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Nationwide
-
In Company
Key Account Management Training Course
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Professional Training
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From 39 GBP
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Online
-
Self-Paced Online
Level 2 Certificate in Customer Service for Health and Social Care Settings - Free Online Course
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Professional Training
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7 weeks
-
Online
-
Self-Paced Online
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Top 10 Course
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Beginner level
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Funding available
Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality - Free Online Course
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Professional Training
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7 weeks
-
Online
-
Self-Paced Online
-
Beginner level
-
Funding available
Level 2 Course in Customer Service
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Professional Training
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16 weeks
-
From 720 GBP
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Online
-
Self-Paced Online
Managing Customer Service
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Professional Training
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4 hours
-
From 20 GBP
-
Online
-
Self-Paced Online
Managing Customer Service
-
Professional Training
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1 day
-
Multiple (5)
-
Classroom, Virtual Classroom
Managing Customer Service - Tailored Course
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Corporate Training for Teams
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1 day
-
Nationwide
-
In Company
Mastering Customer Experience Excellence: A Comprehensive Training Programme
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Corporate Training for Teams
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8 hours
-
Nationwide
-
In Company
Mastering Exceptional Customer Service Delivery
-
Corporate Training for Teams
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8 hours
-
Nationwide
-
In Company
-
Top 10 Course
Frequently asked questions
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What is sales training?
Sales training is the process of teaching individuals and teams the skills and techniques required to effectively sell products or services.
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What topics are covered in a sales training programme?
A sales training programme covers a range of topics, typically including communication skills, product knowledge, objection handling, and negotiation.
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How to measure sales training effectiveness?
Sales training effectiveness can be measured through various methods such as analysing sales data, conducting surveys or quizzes to assess knowledge retention, observing sales behaviour, and assessing the impact on sales revenue. Regular evaluation and feedback can help identify areas for improvement and ensure the training is achieving its objectives.
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Why is sales training important?
Sales training is important because it helps sales professionals develop the skills they need to be successful. It can improve their ability to prospect, build relationships, communicate effectively, negotiate, and close deals. Effective sales training can lead to increased confidence, motivation, and job satisfaction, which can result in higher sales performance and revenue for the company.
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How much does sales training cost in the UK?
Sales training costs in the UK vary based on course type, duration, and provider. On average, a one-day course costs several hundred pounds per person, while longer programmes can cost several thousand pounds. It's crucial to assess the potential return on investment to determine the appropriate investment.
First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.
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