Customer Insight Masterclass
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Professional Training
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1 day
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From 450 GBP
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Online
-
Virtual Classroom
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Intermediate level
Customer Loyalty Programmes
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Professional Training
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2 days
-
From 1,250 GBP
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Multiple (10)
-
Classroom
Customer Service
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Professional Training
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1 hour
-
From 21 GBP
-
Online
-
Self-Paced Online
Customer Service and Revenue Generation
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Professional Training
-
5 days
-
From 3,951 GBP
-
Multiple (6)
-
Classroom
Customer Service Coaching
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Professional Training
-
5 days
-
From 3,951 GBP
-
Multiple (3)
-
Classroom
Customer Service Management
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Professional Training
-
5 days
-
From 4,250 GBP
-
Multiple (3)
-
Classroom, Virtual Classroom
Customer Service Management & Improvement Training Course
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Professional Training
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From 39 GBP
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Online
-
Self-Paced Online
Delivering Excellent Customer Service
-
Professional Training
-
Online
-
Self-Paced Online
Developing marketing in a post-pandemic world
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Professional Training
-
5 days
-
From 3,629 GBP
-
Multiple (2)
-
Classroom
Digital CRM Masterclass
-
Professional Training
-
1 day
-
From 450 GBP
-
Multiple (2)
-
Classroom, Virtual Classroom
-
Intermediate level
Dynamic Stakeholder Engagement
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Professional Training
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From 10 USD
-
Online
-
Self-Paced Online
Financial Services Customer Adviser Level 2
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Apprenticeship training for companies
-
Multiple (2)
-
Classroom, Self-Paced Online
Financial Services Customer Advisor Level 2 - Apprenticeship
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Apprenticeship training for companies
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Nationwide
-
In Company
Hospitality - Creating a Positive Customer Environment
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Professional Training
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From 15 GBP
-
Online
-
Virtual Classroom
Hospitality - Handling Customer Problems Positively
-
Professional Training
-
From 15 GBP
-
Online
-
Virtual Classroom
Hospitality - Understand Customer Needs
-
Professional Training
-
From 15 GBP
-
Online
-
Virtual Classroom
ITIL® 4 Specialist: Drive Stakeholder Value
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Professional Training
-
From 2,295 USD
-
London
-
Classroom
ITIL® 4 Specialist: Drive Stakeholder Value: In-House Training
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Corporate Training for Teams
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From 2,295 USD
-
Nationwide
-
In Company
Frequently asked questions
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What is sales training?
Sales training is the process of teaching individuals and teams the skills and techniques required to effectively sell products or services.
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What topics are covered in a sales training programme?
A sales training programme covers a range of topics, typically including communication skills, product knowledge, objection handling, and negotiation.
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How to measure sales training effectiveness?
Sales training effectiveness can be measured through various methods such as analysing sales data, conducting surveys or quizzes to assess knowledge retention, observing sales behaviour, and assessing the impact on sales revenue. Regular evaluation and feedback can help identify areas for improvement and ensure the training is achieving its objectives.
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Why is sales training important?
Sales training is important because it helps sales professionals develop the skills they need to be successful. It can improve their ability to prospect, build relationships, communicate effectively, negotiate, and close deals. Effective sales training can lead to increased confidence, motivation, and job satisfaction, which can result in higher sales performance and revenue for the company.
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How much does sales training cost in the UK?
Sales training costs in the UK vary based on course type, duration, and provider. On average, a one-day course costs several hundred pounds per person, while longer programmes can cost several thousand pounds. It's crucial to assess the potential return on investment to determine the appropriate investment.
First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.
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