NCFE Level 2 Certificate in Principles of Customer Service
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Vocational & College Courses
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London
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Classroom
NCFE Level 2 Diploma for Customer Service Practitioners
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Vocational & College Courses
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London
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Classroom
NCFE Level 2 Diploma in Customer Service
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Vocational & College Courses
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London
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Classroom
NCFE Level 3 Diploma in Customer Service
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Vocational & College Courses
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London
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Classroom
Principles of Consultative Selling (eLearning)
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Professional Training
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From 90 GBP
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Online
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Self-Paced Online
Principles of Customer Service | Level 2 | Certificate (Free Online)
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Vocational & College Courses
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12 weeks
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Online
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Virtual Classroom
WorldHost Business Ambassadors
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
WorldHost Events Ambassadors
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
WorldHost Principles of Customer Service
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Corporate Training for Teams
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1 day
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From 140 GBP
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Nationwide
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In Company
WorldHost Principles of Customer Service Online
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Corporate Training for Teams
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1 day
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From 100 GBP
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Online
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Self-Paced Online
WorldHost Supervising Customer Service
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Corporate Training for Teams
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2 days
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From 325 GBP
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Nationwide
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In Company
WorldHost Tailored programmes
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Corporate Training for Teams
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Nationwide
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In Company
Deliver No-code/low-code Products That Delight Customers and Stakeholders – Product Development and Management Skills.
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Professional Training
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4 weeks
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Online
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Self-Paced Online
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Beginner level
Investor Pitch Training – Tailored In-House Coaching
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Omnichannel Strategy and Management
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Professional Training
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4 weeks
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Online
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Self-Paced Online
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Intermediate level
Banking Sector Communication Mastery: Building Stronger Client Relationships
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Professional Training
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4 hours
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From 497 USD
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Multiple (2)
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Classroom, Self-Paced Online
Banking Sector Communication Mastery: Building Stronger Client Relationships | In company
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Corporate Training for Teams
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4 hours
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United States of America
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In Company
Call Centre Training Course
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Professional Training
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200 hours
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From 395 GBP
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Barry
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Classroom
Frequently asked questions
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What is sales training?
Sales training is the process of teaching individuals and teams the skills and techniques required to effectively sell products or services.
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What topics are covered in a sales training programme?
A sales training programme covers a range of topics, typically including communication skills, product knowledge, objection handling, and negotiation.
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How to measure sales training effectiveness?
Sales training effectiveness can be measured through various methods such as analysing sales data, conducting surveys or quizzes to assess knowledge retention, observing sales behaviour, and assessing the impact on sales revenue. Regular evaluation and feedback can help identify areas for improvement and ensure the training is achieving its objectives.
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Why is sales training important?
Sales training is important because it helps sales professionals develop the skills they need to be successful. It can improve their ability to prospect, build relationships, communicate effectively, negotiate, and close deals. Effective sales training can lead to increased confidence, motivation, and job satisfaction, which can result in higher sales performance and revenue for the company.
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How much does sales training cost in the UK?
Sales training costs in the UK vary based on course type, duration, and provider. On average, a one-day course costs several hundred pounds per person, while longer programmes can cost several thousand pounds. It's crucial to assess the potential return on investment to determine the appropriate investment.
Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
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