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Customer support and the Consumer Duty (Public Course) - In House Training
Corporate Training Partnerships
The biggest innovation of the FCA’s Consumer Duty will be its Customer Support outcome. Up until now, the regulator has...
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Corporate Training for Teams
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0.5 days
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Multiple (2)
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Virtual Classroom, In Company
Edexcel Customer Service Intermediate Apprenticeship
Sandwell College
Edexcel Customer Service Intermediate Apprenticeship : This course is for those who want to earn while you learn. On an...
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Apprenticeships
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12 months
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From 0 GBP
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Multiple (2)
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Classroom
Customer service specialist - Level 3 - Apprenticeship Standard
Find Registered Apprenticeship Training Providers - For Employers
This apprenticeship standard is Level 3 and typically takes 15 months to complete. Details of standard The main purpose of...
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Apprenticeship training for companies
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15 months
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England
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In Company
WorldHost Supervising Customer Service
5.0
(8)
People 1st International
Give your supervisors the vital skills they need to recognise the value of excellent customer service, and how to coach...
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Corporate Training for Teams
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2 days
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From 325 GBP
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Nationwide
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In Company
WorldHost Events Ambassadors
People 1st International
Empower staff and volunteers with the skills to deliver a warm and friendly welcome to customers and visitors with our...
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
WorldHost Principles of Customer Service
4.8
(11)
People 1st International
Empower your staff to deliver excellent customer service with our WorldHost ‘Principles of Customer Service’ workshop, and give your business the...
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Corporate Training for Teams
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1 day
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From 140 GBP
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Nationwide
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In Company
Customer Service Advanced Apprenticeship
Havering College of Further and Higher Education
CUSTOMER SERVICE ADVANCED APPRENTICESHIP : Employers recognise the key role customer-facing staff play in determining the quality of the customer...
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Apprenticeships
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From 0 GBP
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Hornchurch
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Classroom
WorldHost Business Ambassadors
People 1st International
Empower staff with the skills they need to become a brand ambassador for your business with our WorldHost ‘Ambassador Workshop’....
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Corporate Training for Teams
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From 100 GBP
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Nationwide
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In Company
Client Management for Professional Services
University of Bath
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Professional Training
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3 days
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From 2,550 GBP
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Bath
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Classroom
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This course results in CPD hours
Customer Service Apprenticeship Standard
Havering College of Further and Higher Education
CUSTOMER SERVICE APPRENTICESHIP STANDARD : Employers recognise the key role customer-facing staff play in determining the quality of the customer...
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Apprenticeships
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48 weeks
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From 0 GBP
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Hornchurch
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Classroom
Customer Service Specialist Apprenticeship
Kingston College
Customer Service Specialist Apprenticeship : A customer service specialist demonstrates professionalism towards customers and supports the organisation. They have a...
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Professional Training
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15 months
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From 0 GBP
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Kingston upon Thames
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Classroom
Customer Service Practitioner (Level 2)
5.0
(1)
The Education and Skills Partnership Ltd
Providing good customer service is integral to all job roles across many industries such as retail, call centres, financial services,...
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Professional Training
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Nationwide
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Classroom
Telephone Courtesy and Customer Service
Infero Training Ltd
We all depend on phones every day, and we each have different phone communication styles. But few people realise how...
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Corporate Training for Teams
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1 day
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From 228 GBP
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Nationwide
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In Company
Telephone Skills that Satisfy Customers
Infero Training Ltd
They've been around since 1876. They're on every wall, desk and pocket in your life now. It's easy to take...
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Corporate Training for Teams
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1 day
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From 228 GBP
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Nationwide
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In Company
Financial Services Customer Services Apprenticeship
New College Swindon
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Apprenticeships
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18 months
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From 0 GBP
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Swindon
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Classroom
Customer Facing Skills
LaPD Solutions Ltd
This workshop is designed to look at the whole question of how we look after our customers. We do this...
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Corporate Training for Teams
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Multiple (2)
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Self-Paced Online, In Company
Financial Services - Customer Service Apprenticeship - Level 3
New College Swindon
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Apprenticeships
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18 months
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From 0 GBP
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Swindon
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Classroom
Early Years – Level 2 in Safeguarding and Customer Service
PET-Xi Training Limited
In partnership with Serco we are delighted to offer FREE Level 2 accredited qualifications to childcare settings. Customer Service -...
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Professional Training
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4 days
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From 0 GBP
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Multiple (4)
-
Classroom
Hospitality ; Customer Service Level 1
East Surrey College
Hospitality & Customer Service Level 1 : This course is a general introduction to the hospitality and catering industry....
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Vocational & College Courses
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From 0 GBP
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Redhill
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Classroom
Digital Product Manager - BCS Accredited Practitioner Certificate - Corporate Training
Duco Digital Training
The BCS Practitioner Course in Digital Product Management is for candidates who are currently in, or working towards, a product...
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Corporate Training for Teams
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45 hours
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From 2,250 GBP
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Multiple (3)
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Classroom, Virtual Classroom, In Company
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Case Study
Leading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
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