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Customer Loyalty Programmes
4.7
(3)
Diomas Learning Solutions
Have you ever put yourself in your customers’ shoes? Do you know the true values of customer loyalty? This CPD...
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Professional Training
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2 days
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From 1,250 GBP
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Multiple (10)
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Classroom
Keeping Stakeholders Informed
Crossroads Global Private Limited
"Keeping Stakeholders Informed" is a specialized training program tailored for corporate professionals and high-performance teams working with a diverse range...
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Professional Training
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3 hours
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Multiple (8)
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Classroom, Virtual Classroom, Self-Paced Online, In Company
Managing Customer Service - Tailored Course
Systematix Limited
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Call Centre Management Training Course - Tailored Course
Rcademy
Call centres are traditionally busy environments that require sound knowledge and leadership skills to navigate successfully. Call centre management deals...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Secrets of Sales: Basic
Infero Training Ltd
This course is designed to teach the basics of sales skills. This includes learning about the process, elements, and terminology...
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Corporate Training for Teams
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1 day
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From 228 GBP
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Nationwide
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In Company
Secrets of Sales: Advanced
Infero Training Ltd
This course helps you to learn advanced sales skills. This includes learning how to build relationships with clients, and identifying...
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Corporate Training for Teams
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1 day
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From 248 GBP
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Nationwide
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In Company
Advanced Customer Service Management
LCT International
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Professional Training
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10 days
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From 7,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Customer Service Management
4.7
(28)
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Key Account Management - CPD Certified (In-house)
Maguire Training
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Corporate Training for Teams
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Nationwide
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In Company
Hybrid sales development programme
BMS Performance
To operate effectively in our new environment, sales professionals need to be skilled in four essential elements of the sales...
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Professional Training
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Multiple (2)
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Virtual Classroom, In Company
Getting paid – telephone tactics for debt collection (In-House)
The In-House Training Company
How to protect your cash flow In the current economic climate more and more companies are finding that their customers...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
NEGOTIATING WITH POWER™ • Negotiation Skills for Managers • ILM Recognised • In-House • Half-Day
4.9
(29)
Hill Training Ltd
Our ILM accredited negotiation skills course helps you to overcome strong objections and align your outcomes by exploring our modules...
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Corporate Training for Teams
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0.5 days
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Multiple (3)
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In Company
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This course results in CPD hours
Customer Service Specialist Apprenticeship
CT Skills
A customer service specialist is a ‘professional’ for direct customer support within all sectors and organisation types. They are an...
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Apprenticeships
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17 months
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Nationwide
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Classroom
A Coaching Approach to Strategic Partnering
Maximum Performance
This two-day workshop will help you develop your skills as a strategic partner and equip you with the knowledge to...
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Professional Training
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2 days
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Multiple (3)
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Classroom, Virtual Classroom, In Company
Building a Customer Centric Culture Training Program - Tailored Course
Rcademy
As a brand, you need a customer-centric culture that focuses on creating positive customer experiences through effective communications strategy and...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry (In-House)
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Handling a Difficult Customer
Lion Heart Consulting
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Complaints Management
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Project Stakeholder Relationship Skills: In-House Training
IIL Europe
This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories...
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Corporate Training for Teams
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From 850 USD
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Nationwide
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In Company
Advanced Negotiation Techniques - CPD Certified (In-House)
Maguire Training
participants will learn how to apply knowledge of people behaviour to help negotiate larger and more complex big ticket negotiations....
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
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This course results in CPD hours
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