GistPro Advance Management
Advanced Management Course is designed to improve your skills in every area -Mental, Emotional and Practical. Whilst we have a set list of modules to be delivered, each course is at the same time personal. It starts with your own MEP assessment, and by the end of the course, you will be able to demonstrate considerable growth in each part. If you wish to advance your career in restaurants or any food and drinks related business. Very relevant to new owners with little or no experience in the industry.
Suitability - Who should attend?
Who is it for?
Anybody planning a career in hospitality and restaurants.
Anybody planning to set up a business (restaurant, cafe, bar etc).
Good English proficiency
Training Course Content
Key points which will be covered:
5 Days Course Syllabus
Day1 - Leadership in Hospitality
- Your own Personality assessments (MEP)
- Emotional Intelligence in practice
- Leadership in hospitality
- Key opportunities in the Industry
Day2 - Human Resources Basics
- ACAS code for best practice
- Employment Law in Practice
- Employee life-cycle
- Performance Management
Day3 - Finance (Wage Cost Optimizing)
- The P&L Structure
- Forecasting Sales
- Budgeting and rota planning
- Solving rota and costing problems
Day4 - Finance (Cost of Goods and GP Optimizing)
- Cost of Goods and GP
- Menu engineering
- Stock management
- Solving costing and pricing problems
Day5 - Practical Skills and Recap
- Coaching on the Job
- Effective interview techniques
- Conflict management and service recovery
- Course recap and summary
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