Course description
Advanced Closing Skills
This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies the appropriate time to apply a close and how to go about it. Through role-play and questionnaires we analyse your closing technique and highlight areas for improvement.
This Advanced Closing Skills course is available throughout the UK.
CPD Value 5.5 Hours
Outcome / Qualification etc.
- How and when to use over 20 types of closes
- Greater ability to handle objections
- Gain greater confidence to close in difficult situations
Training Course Content
- 09:30 - 10:00 Coffee & Course Objectives
- 10:00 - 10:45 Role Play 1 (Participants have to sell a product to the rest of the group)
- 10:45 - 11:15 Types Of Closes (23 closes are analysed)
- 11:15 - 11:30 Coffee
- 11:30 - 12:15 What Type of Closer Are You? (Personal test)
- 12:15 - 12:45 Role Play 2 (Participants choose their 3 favourite closes and in pairs practise them on each other.)
- 12:45 - 13:45 Lunch
- 13:45 - 14:15 Role Play 3 (Energetic role play)
- 14:15 - 15:00 Dealing With Objections Effectively (Types of objections, pre-handling objections, answering objections)
- 15:00 - 16:30 Role Play 4 (Challenging situations where the salesperson has to think on his/her feet to rescue the sale and/or keep the doors open.)
- 16:30 - 16:45 Summary & Action Plans Agreed
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Reviews
Average rating 4.8
I enjoyed the course greatly. It has reminded me of a number of techniques that I had forgotten and introduced new ideas.
Brilliant course delivery. Tracey was very clear and precise at explaining concepts; great examples.
Expenses
Fee includes all course materials, Participant packs, certification and lunch
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PTP: Practical Training for Professionals - leading provider of sales and management training in the UK
PTP - Practical Training for Professionals, have been delivering practical, hands-on training courses to professionals in the UK since 1991. PTP provide training course in several formats: in-house training, on a 1-2-1 basis or as public courses in more venues...
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