Fundamentals of Selling
- By the end of this course you will be able to:
- Deal confidently with sales appointments
- Plan and effectively manage a successful sales meeting
- Sell with authenticity, built on integrity and authority
- Address and resolve customer objections
- Read a customer's buying signals and when to progress the sale
- Be familiar with top online sales resources
- Deal confidently with sales appointments
What to expect
- 24 months post training support included .
- Tailored and bespoke programme options .
- Our experienced training and logistics team in the last 23 years have assisted 204,432 people .
- Over 14,060 organisations trained .
- We are rated 'Excellent' on Trustpilot and 98.8% of our customers recommend us .
- Delivery UK wide and international (75+ countries delivered) .
Suitability - Who should attend?
Sales professionals new to their role, experienced sales people looking to brush up and benefit from new approaches.
Training Course Content
Set the quality level
Understand your personality and how others perceive youIdentify the motives driving a customer purchase
Develop confidence and authority
Be aware of business opportunities
Establishing customer contact
6 steps to a perfect sales callDealing with gatekeepers and no names policies
Communicating your value proposition
Agreeing next steps
The Sales Meeting
First impressions countGain agreement on key goals
Establish customer requirements
Creating and relating potential solutions
Leveraging marketing resources; customer testimonials, reviews, case studies
Make referral requests a habit
Objection handling
Identify and address objectionsKnowing the difference between an objection and concern
Convert an objection into an opportunity
Customer commitment
Spot buying signalsKey steps to closing business
Sales resources
Group share on popular sales CRM'sCustomer prospecting using social media
Key course takeaways and agreed next steps
Expenses
Prices on application. Contact us for quote.
Request information - obligation free
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Reviews by course attendees
Average rating 4.8
Based on 5 reviews.
Write a review!
16 May 2023
16 May 2023
I wish we had more time! Thank you Phil; it was great
16 May 2023
Most useful topic: Issues questions
STL
1 Northey Street, 2nd Floor, CA House
E14 8BT London
STL
Helping businesses improve performance with proven learning and development solutions. London-based with a global reach. STL seek to provide an unrivalled value and quality service, enabled by our strong working culture. Our 500+ courses deliver learning solutions across leadership and...
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