Course description
Appointment Making
Increase the number of new business appointments you make
As important as it is to keep existing customers, to ensure future success companies must continue to generate new business. Finding new high quality contacts who will become long term loyal buyers of your products and services is the objective of virtually every business. Yet it can feel impossible with increased competition on price or product/service range, poor sales technique and greater resistance to sales calls being just some of the perceived barriers.
Generating new business, however is a skill that can be learned. This all begins with establishing contact with the right person and then gaining that all important appointment at a specified date and time. Once learned, these skills can consistently open doors, ensuring appointment targets are met and new sales are generated.
Key outcomes:
- Increase conversion rates and generate more qualified appointments
- Learn how to structure calls effectively through TACK’s phone lab a unique, practical environment enabling you to practice, listen and receive feedback on your calls
- Increase confidence to overcome objections
Upcoming start dates
Suitability - Who should attend?
This course is suitable for anyone who uses the phone to find new customers and are responsible for generating new business for themselves, their colleagues or their company.
Training Course Content
You will leave the course able to:
- Generate more qualified appointments
- Get through to the decision maker
- Open the call and gain the contact’s attention
- Establish rapport
- Create and establish the need for an appointment
- Respond to objections with confidence
- Close on the appointment
Customer Outreach Award 2019
We believe that it should be easy for you to find and compare training courses.
Our Customer Outreach Award is presented to trusted providers who are excellent at responding to enquiries, making your search quicker, more efficient and easier, too.
Reviews
Average rating 4.9
The training was very helpful and will be good to use in a practical sense and went through a lot of what to avoid saying which is good.
Fantastic course. Nick adapted it to make it more relevant and get more out of it. I really enjoyed it
Expenses
The cost of this course in London is £725 + VAT per participant.
Request info
Tack TMI UK
With over 110 years combined experience and expertise, Tack TMI are the global learning and development experts. Focussing on the areas of Sales Excellence, Customer Experience, Leadership and Management Development, Personal Development, Change and Innovation and Safety Culture we partner...
Excellent course and great delivery from Simon