Masterclass in Handling Incoming Telephone Calls (In-House)
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Corporate Training for Teams
-
0.5 days
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Know Your Customer (In-House)
-
Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
City Ambassador Programme Southampton
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Apprenticeships
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12 months
-
Multiple (2)
-
In Company, Virtual Classroom
-
Beginner level
Dealing with Difficult People
-
Professional Training
-
1 day
-
From 280 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
-
This course results in CPD hours
Dealing with Incoming Calls Positively (In-House)
-
Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Call Centre Communication Skills
-
Professional Training
-
Nationwide
-
In Company
Maximising Incoming Business Skills - CPD Certified (In-House)
-
Corporate Training for Teams
-
1 day
-
Nationwide
-
In Company
-
This course results in CPD hours
Complaints Management
-
Professional Training
-
5 days
-
From 4,250 GBP
-
Multiple (3)
-
Virtual Classroom, Classroom
Dealing with Difficult People (In-House)
-
Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Contact Center Training
-
Corporate Training for Teams
-
1 day
-
From 175 GBP
-
Multiple (2)
-
Self-Paced Online, Classroom, Virtual Classroom
How to Answer the Telephone Professionally
-
Corporate Training for Teams
-
2 hours
-
Multiple (2)
-
In Company, Virtual Classroom
Call Centre Management Training Course - Tailored Course
-
Corporate Training for Teams
-
Multiple (2)
-
In Company, Virtual Classroom
Professional Receptionist Training Course
-
Professional Training
-
1 day
-
From 495 GBP
-
Multiple (22)
-
Virtual Classroom, Classroom
Professional Receptionist Training Course
-
Corporate Training for Teams
-
1 day
-
Nationwide
-
In Company
Leisure Team Member Apprenticeship
-
Apprenticeship training for companies
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18 months
-
From 5,000 GBP
-
Nationwide
-
Classroom
Effective Hotel Management - In Company
-
Corporate Training for Teams
-
5 days
-
Nationwide
-
In Company
Price increases (In-House)
-
Corporate Training for Teams
-
1 day
-
Multiple (2)
-
Virtual Classroom, In Company
Quality Customer Service
-
Corporate Training for Teams
-
1 day
-
From 228 GBP
-
Nationwide
-
In Company
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
Read moreLeading facilities management provider, Salisbury Group employs over 500 people in sectors including universities and higher education, transport, local government, retail, recruitment, logistics, and infrastructure. Priding themselves on the relationships they build with customers, they strive to deliver excellent customer service at every touchpoint of the organisation. To help build a culture of service excellence and set themselves apart, they adopted WorldHost customer service training.
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