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Maximising Incoming Business Skills - CPD Certified (In-House)
Maguire Training
Participants will learn how to make the most of every incoming business opportunity. If your job is to deal professionally...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
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This course results in CPD hours
Banking Operations – The Customer Experience
London Business Training & Consulting
This training Workshop looks at banking operations from the customer’s standpoint....
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Professional Training
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1 day
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From 680 GBP
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London
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Classroom
Customer Focused Management Workshop
5.0
(1)
Convertas Management Consultants
In the modern customer care management, a smile and answering questions is so common that has almost lost value. It...
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Professional Training
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5 days
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From 3,995 USD
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Dubai
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Classroom
Hospitality - Understand Customer Needs
First Response Training & Consultancy Services Ltd
This Understanding Customer Needs eLearning course has a seat time of 45 minutes and is designed for all operational staff...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Creating a Positive Customer Environment
First Response Training & Consultancy Services Ltd
The Creating a Positive Customer Environment eLearning course is designed for operational hotel staff who interact with customers directly. ...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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In Company, Virtual Classroom
Quality Management in the Service Sector
5.0
(1)
London Business Training & Consulting
For many organizations building quality in service offerings can be elusive. This interactive 90-minute online course will equip you with...
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Professional Training
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1.5 hours
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From 158 GBP
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Online
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Self-Paced Online
Hospitality - Silver Service Technique
First Response Training & Consultancy Services Ltd
The Silver Service Technique eLearning course is a 40-minute eLearning module designed to teach the technique of silver service, which...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Service Quality Models in Banking
London Business Training & Consulting
By attending this interactive 90-minute online course, you will understand how to deliver service quality more proactively and consistently....
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Professional Training
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1.5 hours
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From 158 GBP
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Online
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Self-Paced Online
Hospitality - Service, Laying Tables
First Response Training & Consultancy Services Ltd
This Leaying Tables eLearning course takes approximately 40 minutes to complete. It is designed for operational front-of-house staff in hotels...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Service, Carrying & Clearing Plates
First Response Training & Consultancy Services Ltd
The Carrying and Clearing Plates eLearning is designed for front-of-house staff in hotels and restaurants to develop their skills and...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Restaurant Service
First Response Training & Consultancy Services Ltd
This hour-long eLearning module focuses on developing the knowledge of operational front-of-house staff in hotels and restaurants on restaurant procedures....
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Service, Napkin Folding
First Response Training & Consultancy Services Ltd
This eLearning course is focused on teaching the basic skills and knowledge needed to create different napkin folds in hospitality. ...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Service, Boxing a Table
First Response Training & Consultancy Services Ltd
This eLearning course teaches the technique of boxing a table, which is used to create a professional finish to buffet...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
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Professional Training
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
Contact Center Training
Lion Heart Consulting
Customers want a well-educated agent when they contact a business. They want to know that the person answering their questions...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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Self-Paced Online, Classroom, Virtual Classroom
How to Answer the Telephone Professionally
Live and Learn Consultancy
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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In Company, Virtual Classroom
Sales Skills Diploma (level 2) Online Training Course
Learning247
Completing a sales diploma can provide you with the necessary skills for all types of positions in a host of...
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Professional Training
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From 39 GBP
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Online
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Self-Paced Online
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First Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.
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