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Objection Handling Skills
4.8
(4)
PTP Training & Marketing Ltd
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Understanding Discipline and Grievance (In-House)
PTP Training & Marketing Ltd
Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Advanced Alternative Dispute Resolution and Mediation
4.0
(1)
LCT International
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Professional Training
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10 days
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From 7,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Resolving Differences (In-House)
ASK Europe Ltd
Recognise approaching conflict before it reaches crisis, and develop the tools and confidence to approach it the right way. Empathy,...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Difficult Conversations
St Andrews Management Centre Ltd
Difficult conversations are an integral part of effective management and can be critical to managing performance, promoting attendance, and improving...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
MANAGING IMPOSSIBLE PERSONALITIES™ • Difficult People Management for Managers • ILM Recognised • In-house
4.8
(44)
Hill Training Ltd
Managing Impossible Personalities™ is one of two difficult people management skills courses for managers designed and delivered by Hill Training...
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Corporate Training for Teams
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1 day
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Multiple (3)
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Virtual Classroom, In Company
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This course results in CPD hours
Dealing with Difficult People
4.8
(17)
PTP Training & Marketing Ltd
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Complaints Management
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Change Management In-House Training
5.0
(1)
Impact Factory
Our change management course offers practical tools to make potentially difficult situations more manageable. We explore the things that happen...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Dealing with Difficult People Training - In House
5.0
(20)
Live and Learn Consultancy
Successfully Handle Difficult People Our Dealing with Difficult People Training Course provides delegates highly effective communication skills for handling challenging...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
Customer Complaints Training - Professionally Handle Complaints
4.9
(48)
Live and Learn Consultancy
75% of customers are willing to spend more and buy from companies that give them a professional service. Managing complaints...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
Managing Difficult and Critical Conversations Skills Training for Managers - Tailored Course
Rcademy
Having the skills and confidence to handle uncomfortable talks with personnel is vital to being a good manager. Every day...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Discipline & Grievance Training - HR for Managers
4.6
(10)
Live and Learn Consultancy
Our highly effective Disciplinary and Grievance Training Course is designed to help managers, leaders and employers ensure they have a...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
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Top 10 Course
Managing Discipline & Grievance - CPD Certified (In-House)
Maguire Training
participants will learn the essentials of managing the discipline and grievance procedure. This course is designed to help managers to...
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
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This course results in CPD hours
HR for Non HR Managers (In-House)
BOC - Global Events & Training Group
HR for Non HR Managers one-week training course deals with the HR issues that many managers and supervisors are expected...
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Corporate Training for Teams
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1 week
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From 3,290 GBP
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Multiple (2)
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In Company
HR for Non-HR Managers - CPD Certified (In-house)
Maguire Training
This 2 day course provides managers with knowledge on essential key HR areas throughout the employee life-cycle, helping them take...
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Corporate Training for Teams
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2 days
-
Nationwide
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In Company
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This course results in CPD hours
HR for Non-HR Managers - CPD Certified (In-house)
Maguire Training
This 2 day course provides managers with knowledge on essential key HR areas throughout the employee life-cycle, helping them take...
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
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This course results in CPD hours
Managing Conversations to Achieve Positive Outcomes
Maguire Training
Defining expectations of performance, behaviour and attendance The value of a consistent approach A balance between developmental and positive feedback...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Respect in the Workplace
Lion Heart Consulting
A respectful work environment is essential to the overall success of your team, as well as a contribution to a...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Managing Challenging Conversations - CPD Certified (In-house)
Maguire Training
Many line managers go into difficult conversations with very good intentions but often make the mistake of prolonging or intensifying...
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Corporate Training for Teams
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1 day
-
Nationwide
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In Company
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This course results in CPD hours
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