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Customer Relationships
5.0
(3)
Diomas Learning Solutions
Discover and experience this fantastic fast-moving opportunity for you to experience the benefits of creating successful and long-lasting customer relationships...
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Professional Training
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2 days
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Multiple (11)
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Virtual Classroom, Classroom
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Intermediate level
Customer Satisfaction as a Selling Tool (In-House)
PTP Training & Marketing Ltd
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Service Practitioner Apprenticeship
CT Skills
Customer service practitioners are hugely influential in the delivery of a good customer experience and satisfaction. You will show excellent...
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Apprenticeships
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16 months
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Nationwide
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Classroom
Evidencing The Fair Treatment of Vulnerable Customers
ZISHI
In 2015, the FCA published a report on consumer vulnerability. It was the first of its kind, and criticised a...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
Shareholder Value Creation
ZISHI
This course is designed to provide Senior Executives with knowledge and skills to evaluate and influence the Critical Success Factors...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company, Blended
Coaching Sales Excellence
5.0
(1)
Mercuri International Ltd
Supporting the sales team in the field is an essential part of the sales leader's role. Mercuri's Coaching Sales Excellence...
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Corporate Training for Teams
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12 hours
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From 995 GBP
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Nationwide
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Classroom
Sales Skills Training
Making Business Matter
Selling to supply chain teams, buyers and NPD teams is tough. This CPD accredited course teaches learners to sell more...
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Corporate Training for Teams
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2 days
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Nationwide
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In Company
Bespoke Sales Performance
BMS Performance
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
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Corporate Training for Teams
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Nationwide
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In Company
Sales Executive Level 4
Mercuri International Ltd
Mercuri’s SALES+ Level 4 Sales Executive Apprenticeship programme has been created by sales experts to ensure sales professionals have the...
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Apprenticeships
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18 months
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Nationwide
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Classroom
Sales Management
Infero Training Ltd
On this course you'll learn to create an effective sales team; promote effective sales performance through training, evaluations, and sales...
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Corporate Training for Teams
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1 day
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From 248 GBP
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Nationwide
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In Company
Analysing Return on Investment - In Company
Global Business Advisors
Overview To determine if capital investment is beneficial to their organisation, Return on Investment Analysis will provide you with the...
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Corporate Training for Teams
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5 days
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Nationwide
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In Company
Call Centre Communication Skills
DKB Training Associates Ltd
Effective communication is important in any workplace, in call centres it is not just important, it is vital. It is...
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Professional Training
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Nationwide
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In Company
Customer Care Mastery: Navigating Service Excellence
Churchill Square Training & Development
In today's business landscape, the ability to lead, exemplify, and champion organizational values within a customer service framework is indispensable...
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Professional Training
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8 hours
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Nationwide
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In Company
Dealing with Incoming Calls Positively (In-House)
PTP Training & Marketing Ltd
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Delivering Excellent Customer Service - In-house Course
Benchmark Training
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
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Corporate Training for Teams
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1 day
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Multiple (3)
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Self-Paced Online, In Company
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
How to Say 'No' and Retain Customer Satisfaction (In-House )
PTP Training & Marketing Ltd
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Key Performance Indicator (KPIP) Professionals - In Company
Global Business Advisors
Overview The Key Performance Indicator (KPI) Professionals course is designed to equip participants with the knowledge, skills, and tools necessary...
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Corporate Training for Teams
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5 days
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Nationwide
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In Company
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
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Corporate Training for Teams
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0.5 days
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Successful Presentations (In-House)
PTP Training & Marketing Ltd
Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
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Case Study
Mercuri International Ltd
Read some testimonials from some of Mercuri's previous training.
Read moreCompany Profile
Making Business Matter
“I have been working with MBM for over a decade. During that time they have worked together with me and my Sales and Marketing team on both category projects and people development.
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