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Creating a Culture of Service Excellence – Classroom or Live Virtual Classroom
Hamilton Mercer
Creating a culture of service excellence requires more than a set of ‘inspirational’ values, and a vision and mission statement....
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Professional Training
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Multiple (2)
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Classroom, Virtual Classroom
Customer Service In-House Training
Impact Factory
This customer service training course is for anyone who has contact with customers, whether face-to-face, remotely, over the phone, or...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Excellent Customer Service for Care Homes
Oakley Services UK Limited
This Customer Care course highlights that increasingly, residents, medical professionals, family and guardians are able to choose their care homes...
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Corporate Training for Teams
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1 day
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From 149 GBP
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Multiple (2)
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In Company
Negotiating Effectively
Crossroads Global Private Limited
Whether you are pitching big deals to clients or just hoping to resolve some workplace conflicts, this course will help...
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Professional Training
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2.5 hours
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From 45 GBP
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Multiple (2)
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Virtual Classroom, Self-Paced Online, In Company
Negotiation Skills - CPD Certified (In-House)
Maguire Training
The course raises awareness of positive ways to approach negotiation that can be useful for many work situations that focus...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
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This course results in CPD hours
Professional Negotiating Skills - In-house Course
Leadership Development Ltd
Negotiation skills are crucial not just because much of modern business depends on formulating mutually acceptable agreements, but because these...
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Corporate Training for Teams
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2 days
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Multiple (2)
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In Company
Project Stakeholder Relationship Skills: In-House Training
IIL Europe
This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories...
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Corporate Training for Teams
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From 850 USD
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Nationwide
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In Company
Business Sales Pitch Training – Tailored In-House Coaching
Benjamin Ball Associates Ltd
The best companies use us for their sales pitch training. 15+ years helping executives and leadership teams win new business...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Business Relationship Management Fundamentals: In-House Training
IIL Europe
Business Relationship Management (BRM) Fundamentals introduces BRM as a capability, role, and discipline....
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Corporate Training for Teams
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From 795 USD
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Nationwide
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In Company
Customer Complaints Training - Professionally Handle Complaints
Live and Learn Consultancy
75% of customers are willing to spend more and buy from companies that give them a professional service. Managing complaints...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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In Company, Virtual Classroom
Price increases (In-House)
The In-House Training Company
It’s a fact of life that costs generally increase and as a result prices must go up too. Implementing an...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
Expert Financial Sales Training for Professionals – Tailored In-House Coaching
Benjamin Ball Associates Ltd
Benjamin Ball Associates offers expert sales training for financial services professionals. We help you pitch, raise funds and launch financial...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Customer Service Skills for Government and Public Sector Employees Training Course - Tailored Course
Rcademy
The ability to provide good customer service is not only limited to the private sector. It can also be found...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Dealing with Difficult People (In-House)
PTP Training & Marketing Ltd
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Leisure Team Member Apprenticeship
Learning Curve Group
Tailored for professionals in the sports and fitness sector, this training programme focuses on individuals responsible for supporting, enhancing, and...
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Apprenticeship training for companies
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18 months
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From 5,000 GBP
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Nationwide
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Classroom
Bespoke Customer Engagement
BMS Performance
Your products, sales teams and company culture are unique to your business. So to really accelerate sales performance you need...
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Corporate Training for Teams
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Nationwide
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In Company
Quality Customer Service
Infero Training Ltd
Whether your customer is across the country or across the hall, understanding and meeting their needs is the first and...
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Corporate Training for Teams
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1 day
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From 228 GBP
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Nationwide
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In Company
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Case Study
Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.
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How to Tell if Your Client’s Price Challenge is a Ploy
One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.
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A 3 Step Structure for any Presentation
What does it take to be a successful public speaker?
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