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Consultative Selling - In-house Course
Mercuri International Ltd
This in-house course will help your team maximise the sales tools provided in order to demonstrate a professional approach to...
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Corporate Training for Teams
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12 hours
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Nationwide
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Classroom
Corporate Reputation and Stakeholder Communication
London Business Training & Consulting
Corporate reputation risk has a measurable impact on a organizations performance in its sector. Using applied theory, case studies and...
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Professional Training
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1 day
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From 680 GBP
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London
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Classroom
Financial Services Customer Advisor Level 2 - Apprenticeship
CQM Training and Consultancy Ltd
Helping customers in banks and building societies or the broader financial services sector. This programme is ideal for those in...
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Apprenticeship training for companies
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Nationwide
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In Company
Customer Focused Management Workshop
5.0
(1)
Convertas Management Consultants
In the modern customer care management, a smile and answering questions is so common that has almost lost value. It...
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Professional Training
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5 days
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From 3,995 USD
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Dubai
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Classroom
Customer Focused Management Workshop (Corporate Training)
Convertas Management Consultants
In the modern customer care management, a smile and answering questions is so common that has almost lost value. It...
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Corporate Training for Teams
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5 days
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United Arab Emirates
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In Company
Fundamentals of Management for Frontline Workers
Convertas Management Consultants
Frontline workers perform the main work and interact with customers. It is very important to invest on their capacity building...
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Professional Training
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4 days
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From 3,495 USD
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Dubai
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Classroom
Fundamentals of Management for Frontline Workers (Corporate Training)
Convertas Management Consultants
Frontline workers perform the main work and interact with customers. It is very important to invest on their capacity building...
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Corporate Training for Teams
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4 days
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United Arab Emirates
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In Company
Handling a Difficult Customer
Lion Heart Consulting
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
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Professional Training
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1 day
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From 175 GBP
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Multiple (2)
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Classroom, Self-Paced Online, Virtual Classroom
Handling a Difficult Customer
Lion Heart Consulting
Through our workshop, participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing...
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Corporate Training for Teams
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1 day
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From 175 GBP
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Multiple (2)
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In Company, Self-Paced Online, Virtual Classroom
Customer Complaints Training - Professionally Handle Complaints
4.9
(48)
Live and Learn Consultancy
75% of customers are willing to spend more and buy from companies that give them a professional service. Managing complaints...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
How to Solve Customer Complaints - 2 Hour Power Session
Live and Learn Consultancy
Complaints can be stressful and difficult to manage, but they are also an excellent opportunity for businesses to learn, grow...
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Corporate Training for Teams
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2 hours
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Multiple (2)
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Virtual Classroom, In Company
Quality Management in the Service Sector
5.0
(1)
London Business Training & Consulting
For many organizations building quality in service offerings can be elusive. This interactive 90-minute online course will equip you with...
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Professional Training
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1.5 hours
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From 158 GBP
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Online
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Self-Paced Online
Hospitality - Creating a Positive Customer Environment
First Response Training & Consultancy Services Ltd
The Creating a Positive Customer Environment eLearning course is designed for operational hotel staff who interact with customers directly. ...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Handling Customer Problems Positively
First Response Training & Consultancy Services Ltd
This eLearning course on Handling Customer Problems Positively takes 60 minutes to complete and focuses on the importance of handling...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Understand Customer Needs
First Response Training & Consultancy Services Ltd
This Understanding Customer Needs eLearning course has a seat time of 45 minutes and is designed for all operational staff...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Ergonomic Consultancy
Vita Health Group
Vita Health Group are experienced at providing ergonomic consultancy across a wide range of industries including utilities; rail; aviation; construction;...
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Corporate Training for Teams
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From 1,000 GBP
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Nationwide
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In Company
Service Quality Models in Banking
London Business Training & Consulting
By attending this interactive 90-minute online course, you will understand how to deliver service quality more proactively and consistently....
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Professional Training
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1.5 hours
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From 158 GBP
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Online
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Self-Paced Online
Hospitality - Menu Knowledge
First Response Training & Consultancy Services Ltd
The Menu Knowledge eLearning course is designed to help operational front-of-house staff in hotels, restaurants, and bars develop their knowledge...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Prepare and Serve Drinks
First Response Training & Consultancy Services Ltd
The Prepare and Serve Drinks eLearning course is a 1-hour 30-minute interactive program that teaches basic principles of bar service....
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
Hospitality - Presenting Menus and Taking Orders
First Response Training & Consultancy Services Ltd
This 45-minute Presenting Menus and Taking Orders eLearning course is designed to provide operational front-of-house staff in hotels and restaurants...
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Professional Training
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From 15 GBP
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Online
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Virtual Classroom
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Case Study
Mercuri International Ltd
Read some testimonials from some of Mercuri's previous training.
Read moreFirst Response Training have been working with Dimensions since early 2007 to provide a wide range of health and safety and social care training courses to their staff.
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