Show findcourses.co.uk as: Mobile

Fundamentals of Supervisor Skills

Activia Training
Course summary
1 day
249 GBP excl. VAT
English
Open / Scheduled
Next available date: 22/07/2019 09:15 - London
Course Dates
London
22/07/2019 09:15  (English)
249 GBP
12/08/2019 09:15  (English)
249 GBP
Birmingham
25/07/2019 09:15  (English)
249 GBP
02/09/2019 09:15  (English)
249 GBP
Bristol
31/07/2019 09:15  (English)
249 GBP
09/09/2019 09:15  (English)
249 GBP

Course description

Our Fundamentals of Supervisor Skills course will push your Supervisor Training skills to a new level.

This one-day workshop provides an introduction to staff supervision by defining the role and responsibilities of a supervisor, and making the transition to the role. It then deals with key issues like communication skills, managing conflict, dealing with difficult employees and time management.

Training Course Content

Course Introduction and Overview
Making the Transition
  • How will my Role Change?
  • Tips for Learning the Ropes Quickly
  • Questions Supervisors Have
Responsibilities of a Supervisor
  • Case Studies
Setting Goals
  • Setting Goals
Communication
  • The Communication Funnel
  • Active Listening
  • Asking Questions
  • What is Paraphrasing?
  • Non-Verbal Messages
Time Management
  • Managing your Priorities
  • Say When
  • Learn More
  • Ask for Help
  • Give it Away - Delegate
Managing Conflict
  • The Conflict Resolution Process
  • Seven Steps to Ironing Things Out
Dealing with Difficult Employees
  • The Over-Dependent Employee
  • The Lazy Employee
  • The Hostile Employee
  • The Chronic Complainer
Your Personal Action Plan

Get Inspired! Watch the Video

About provider

Activia Training

Activia Training

When you organise your training, you need a partner who is able to deliver the skills improvements you need, and Activia have grown into a major UK provider on the strength of excellence in key areas. Whether it's competitive prices,...


Read more and show all courses with this provider

Request info

Fill out your details to find out more about Fundamentals of Supervisor Skills.

  Contact the provider

  Get more information

  Register your interest

Contact info

Activia Training

Berkshire
Regus House, 268 Bath Road
SL1 4DX Slough

 Show phone number
www.activia.co.uk


Reviews

Lauren Fairhurst
(4)
I found the person who led the course helpful and interesting. He answered all of my questions and used great examples to enhance my understanding.
Lauren Fairhurst
(4)
I found the person who led the course helpful and interesting. He answered all of my questions and used great examples to enhance my understanding.
Debbie McGilley
(4)
I really enjoyed and benefitted from the day's activities. Our skills leader on the day was Phillip, who I thought was really invested in finding out what we wanted from the course and making sure we got the most we could out of it.
Request Information

Find out more about this Fundamentals of Supervisor Skills course - simply fill out your details:

Reviews
Fundamentals of Supervisor Skills
Course rating
(4.5)
Based on 111 reviews
U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more

Be Inspired - watch the videos