This was a good course, it made me focus more on my personal development and growth. The overal session was enjoyable, infomative and relaxed.

Delivered in a very enagging way, the content and open discussion was particually useful when considering this topic in the workplace as a male

Well delivered approporiate level of content and detail

Good course, enjoyed the role play activities

Good course, learnt a lot and enjoyed the practical delivery style

Excellent, I really enjoyed it and I learnt a huge amount

Really enjoyable and insightful from an enthusiastic trainer

Brilliant programme, it covered a number of topics that are no required in my daily role and have made me feel more confident in my abilities as a manager

Was beneficial to update / refresh my knowledge

Good course if you are in a sales environment

Enjoyable day and great to share ideas and opinions with my colleagues

This was completed at a good pace, with good information and the information was of a top level, I really enjoyed it and learnt a lot.

I felt uplifted, very engaging trainer and this has inspried me to look introspectively at my life, role and future career progression.

Very informative and gave reflection on how to communicate with the agent/customer in the most beneficial ways for them and us as a business

As someone who wants to progress in sales it's been a great insight and provided useful tools to keep in mind and use in the future

Overall really insightful and good to back up current knowledge, good interaction and collaboartive learning

Great training techiques, very informative with relevant application to my role

Great workshop, some really great advice and discussion throughout.

A lot of practical ideas and loads to think about.

Great course, great trainer for such an important subject

I would really recommend this course to anyone wanting to become a coach. The trainer was excellent at giving real life examples to make the training relevant.

Excellent, juts what I needed, very thought provoking

Really good training, I was surprised by the amount of interaction and discussion included

Well worth attending, really interesting look at different beahviours in the workplace

Thank you, the trainer was very helpful and I have taken plenty of new things away with me to try