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Customer Service Skills - In Company
Keys Training
The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes...
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Corporate Training for Teams
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1 day
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From 245 GBP
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Multiple (6)
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In Company
Customer Service
DKB Training Associates Ltd
“Do what you do so well that they will want to see it again and bring their friends” – Walt...
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Professional Training
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Nationwide
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In Company
Customer Care Skills Training Course
Rcademy
Customers are the soul of a business; most organizations are built with a customer-centric model. They are regarded as an...
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Professional Training
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15 days
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From 1,175 GBP
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Multiple (8)
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Classroom, Virtual Classroom
Customer Service Specialist Apprenticeship
Learning Curve Group
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors...
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Apprenticeship training for companies
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18 months
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Nationwide
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Classroom
Customer Service Specialist Level 3
Babington
The role of a Customer Service Specialist is a varied one, customer professionals must act as an intermediary between an...
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Apprenticeship training for companies
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Multiple (2)
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Classroom, Self-Paced Online
Excellent Account Management
4.5
(2)
STL
By the end of the course you will be able to: Identify top accounts Use a proven account planning process...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Managing Customer Care
STL
Understand the importance of every single interaction with a customer Deal with customers confidently, professionally and with warmth Understand the...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Marketing Analysis and Strategy
London Training for Excellence
In today's competitive environment marketing has become a key differentiator between those organisations that succeed and those that don't. Market analysis...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (10)
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Classroom
Consumer Psychology and Buyer Behaviour
London Training for Excellence
Every person is a consumer. Understanding consumers and the influences on their behaviour is critical for explaining and predicting consumption-related...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (3)
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Classroom
Account management (In-House)
The In-House Training Company
Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring...
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Corporate Training for Teams
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1 day
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Multiple (2)
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Virtual Classroom, In Company
Professional Receptionist Training Course
STL
Confidence and Professionalism: Develop self-awareness and confidence, projecting a professional image that leaves a lasting impression. Efficient Telephone Handling: Learn...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Customer Complaint Handling
STL
This one-day customer complaint handling course equips participants with key strategies to enhance customer satisfaction and loyalty through effective complaint...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Advanced Business Development Professional
London Training for Excellence
Are you an experienced business development professional looking to take your skills to the next level? Our 5-day Advanced Business...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (6)
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Classroom
The Customer Experience – Managing Relationships
5.0
(4)
London Business Training & Consulting
This Training Workshop will help you get a better understanding of your customer which is key to developing better relationships....
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Professional Training
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1 day
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From 680 GBP
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London
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Classroom
Customer Care Skills Training Course - Tailored Course
Rcademy
Customers are the soul of a business; most organizations are built with a customer-centric model. They are regarded as an...
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Corporate Training for Teams
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Multiple (2)
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In Company, Virtual Classroom
Customer Service Excellence
4.8
(19)
STL
By the end of this course you will be able to: Appreciate your interactions at a customer and organisational level...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Customer Service Specialist Level 3 Apprenticeship
Kiwi Education LTD
This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in a Customer Service Specialist role....
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Apprenticeships
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15 months
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From 4,000 GBP
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Southampton
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Classroom
Mastering Best Practice in KYC
IFF - International Faculty of Finance
Our market-leading course is full of recent examples of KYC/KYN/UBO issues and shows delegates the tricks played by criminal networks...
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Professional Training
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1 day
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From 1,975 GBP
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London
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Classroom
Customer Service Training - In-House
4.9
(108)
Live and Learn Consultancy
Did you know, 77% of customers are likely to share a positive experience? Raising your standards is an excellent way...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
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Top 10 Course
B2B Account Based Marketing Masterclass
Institute of Data & Marketing
Learn how to develop a successful Account Based Marketing (ABM) programme. From an understanding of the principles through to practical...
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Professional Training
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1 day
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From 450 GBP
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Multiple (2)
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Classroom, Virtual Classroom
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Beginner level
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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