Managing People Effectively - Level 1
By the end of the course you will be able to:
- Apply desirable behaviours and useful management tools
- Understand the role of a good manager
- Assess what is already working well to build on your current successes
- Clarify performance expectations with your staff
- Attain results through setting objectives
- Improve the way you communicate by gaining understanding through questioning and listening
- Appreciate the importance of delegation and ensure that you execute successful delegation
- Deliver motivational and developmental feedback
- Appreciate the power of motivation
Suitability - Who should attend?
Anyone responsible for the performance of an individual or a team.
Outcome / Qualification etc.
CPD Certified 6 Learning Hours, 6 Points , GBC Learning course attended certificates
Training Course Content
Introduction & Workshop Objectives
- Establish what you want to achieve
Characteristics of an Effective Manager
- What is already going well?
- Identify and role model appropriate and desirable behaviours
- Defining expectations
- Observing performance
- Measuring output
Setting Objectives and Measuring Results
- How to set SMART objectives
Communication - Questioning and Listening
- Skills for getting information
- Listening - the critical element of communication
- Why should you delegate?
- Main Steps for successful delegation
Delivering Effective Feedback
- The key to gaining optimum performance from your team
The Way Forward
- Taking ideas back to the workplace and putting them into action
Course fees are £375 + VAT per delegate.
GBC offers a 'buy one, get one half price' offer on all courses. Please send us an enquiry for more information.
GBC can develop customised solutions or deliver off-the-shelf courses in-house for your staff. This approach makes perfect sense for groups of 4+ delegates, enhancing cost effectiveness as well as team bonding.
GBC Learning & Development - Business training at its best
The trainers at GBC Learning & Development have practical backgrounds and a wealth of experience, in both the business and public sectors. This means they can adapt their training courses to the specific needs of each group, encouraging full participation. GBC...
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