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Handling Difficult People Training • 1 Day Course
5.0
(2)
Corporate Coach Group
Discover how to skilfully handle difficult individuals who may present challenges with their argumentative nature or awkward behaviour. The art...
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Professional Training
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1 day
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From 350 GBP
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Multiple (10)
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Classroom, Virtual Classroom
The Internal Consultant
5.0
(2)
PTP Training & Marketing Ltd
There comes a time when your specialist knowledge as professional doesn't go far enough. Senior management will be looking for...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Managing Difficult Staffing Situations (In-House)
PTP Training & Marketing Ltd
This Managing Difficult Staffing Situations Course helps Participants understand the importance of managing poor performance and helps give Participants the...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Mediation and Conflict Resolution Training Certification
Rcademy
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Professional Training
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5 days
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From 1,175 GBP
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Multiple (8)
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Classroom, Virtual Classroom, In Company
Objection Handling Skills
4.8
(4)
PTP Training & Marketing Ltd
Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Dealing with Difficult People
4.8
(17)
PTP Training & Marketing Ltd
This dealing with difficult people course helps identify difficult personality types and how to deal with them effectively and provides...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Disciplinary Procedures Training Course (Classroom)
5.0
(6)
Keys Training
This Disciplinary & Grievance Procedures Training Course is designed to help managers and employers ensure that they have a fair...
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Professional Training
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1 day
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From 295 GBP
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Multiple (6)
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Classroom
Mediation
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (4)
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Virtual Classroom, Classroom
Mediation Mindsets and Skills: In-House
Maximum Performance
This is an interactive and dynamic workshop designed to help participants increase their understanding of conflict and of the use...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Dealing with Difficult Behaviour
MPW Learning
With i nterpersonal relations and communication skills at the core of leadership and management, it is vital that management professionals...
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Corporate Training for Teams
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2 days
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Multiple (2)
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In Company
Understanding Discipline and Grievance (In-House)
PTP Training & Marketing Ltd
Handling discipline and grievance issues needs to be handled with confidence; yet is often a feared activity. Done correctly it...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Advanced Alternative Dispute Resolution and Mediation
4.0
(1)
LCT International
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Professional Training
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10 days
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From 7,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Resolving Differences (In-House)
ASK Europe Ltd
Recognise approaching conflict before it reaches crisis, and develop the tools and confidence to approach it the right way. Empathy,...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
MANAGING IMPOSSIBLE PERSONALITIES™ • Difficult People Management for Managers • ILM Recognised • In-house
4.8
(44)
Hill Training Ltd
Managing Impossible Personalities™ is one of two difficult people management skills courses for managers designed and delivered by Hill Training...
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Corporate Training for Teams
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1 day
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Multiple (3)
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Virtual Classroom, In Company
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This course results in CPD hours
Difficult Conversations
St Andrews Management Centre Ltd
Difficult conversations are an integral part of effective management and can be critical to managing performance, promoting attendance, and improving...
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Corporate Training for Teams
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Multiple (2)
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Virtual Classroom, In Company
Complaints Management
LCT International
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Professional Training
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5 days
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From 4,250 GBP
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Multiple (3)
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Virtual Classroom, Classroom
Change Management In-House Training
5.0
(1)
Impact Factory
Our change management course offers practical tools to make potentially difficult situations more manageable. We explore the things that happen...
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Corporate Training for Teams
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1 day
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Nationwide
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In Company
Dealing with Difficult People Training - In House
5.0
(20)
Live and Learn Consultancy
Successfully Handle Difficult People Our Dealing with Difficult People Training Course provides delegates highly effective communication skills for handling challenging...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
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Case Study
In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.
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