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How to Say 'No' and Retain Customer Satisfaction
5.0
(1)
PTP Training & Marketing Ltd
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Masterclass in Interpreting Financial Statements - Half Day (PM)
PTP Training & Marketing Ltd
The aim of this half-day course is to offer practical experience in reading financial statements enabling relevant interpretation and evaluation...
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Professional Training
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0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Managing Difficult Staffing Situations
5.0
(2)
PTP Training & Marketing Ltd
This Managing Difficult Staffing Situations Course helps participants understand the importance of managing poor performance and helps give participants the...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Appraising Performance Effectively (In-House)
PTP Training & Marketing Ltd
This course suits anybody that manages other people and needs to understand how to get the most out of them....
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Finance For Non-Finance Managers (In-House)
PTP Training & Marketing Ltd
Many business decisions are made which are based on, or have a major impact on, the finances. The aim of...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Introduction to Account Management (In-House)
PTP Training & Marketing Ltd
This Introduction to Account Management is a customer relationship management course. Customer care is vital to any successful organisation: this...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Introduction to HR Skills (In-House)
PTP Training & Marketing Ltd
This course suits any manager who needs to understand the key aspects of HR related activities and how to manage...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Stress Management (In-House)
PTP Training & Marketing Ltd
According to a& recent survey by Panorama research, over half of small and medium sized businesses claim stress is an...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Work-Life Balance
PTP Training & Marketing Ltd
Many people feel they are busier at work and have more demands on them than ever before. We need to...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Sales Management (1 Day Course)
4.0
(1)
PTP Training & Marketing Ltd
After defining Sales Management, this course investigates how to establish a marketing strategy, looking at the sales & marketing tools...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Risk Management
5.0
(2)
PTP Training & Marketing Ltd
This risk management course is designed to help Participants understand and assess the risks involved in making management or business...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
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Top 10 Course
Stress Busters - Half Day (PM)
5.0
(1)
PTP Training & Marketing Ltd
This course will give Participants a range of skills to manage their own stress levels, before during and after potentially...
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Professional Training
-
0.5 days
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From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
The Effective Administrator
5.0
(9)
PTP Training & Marketing Ltd
This course aims to provide the administrator with the essential skills to be successful in their role. Beginning with ‘what...
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Professional Training
-
1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Working Productively - Half Day (AM)
PTP Training & Marketing Ltd
This is a practical half day Workshop designed to assess your productivity challenges and the effectiveness of your approaches to...
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Professional Training
-
0.5 days
-
From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Customer Satisfaction as a Selling Tool
4.7
(3)
PTP Training & Marketing Ltd
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Advanced Closing Skills
4.8
(6)
PTP Training & Marketing Ltd
This advanced closing skills course is specifically designed for more experienced sales people, it reviews the sales process and identifies...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Confidence in Making Face to Face Cold Calls
5.0
(2)
PTP Training & Marketing Ltd
This highly practical course involves Participants actually going out and making cold calls on a pre-agreed route. Prior to this...
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Professional Training
-
1 day
-
From 280 GBP
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Multiple (8)
-
Classroom, Virtual Classroom
-
This course results in CPD hours
Connecting and Communicating - Half Day (AM)
PTP Training & Marketing Ltd
This is a practical half day Workshop designed to show you how to communicate and connect effectively by understanding communication...
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Professional Training
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0.5 days
-
From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
How to Be Great at Telephone Cold Calling - Half Day (AM)
4.6
(5)
PTP Training & Marketing Ltd
This telephone course is guaranteed to give Participants the confidence to make calls professionally. Demonstrations of live-calls will be made...
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Professional Training
-
0.5 days
-
From 190 GBP
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Multiple (8)
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Classroom, Virtual Classroom
-
This course results in CPD hours
Masterclass in Brushing up your CV Writing and interview Skills - Half Day (AM)
PTP Training & Marketing Ltd
This course is suitable for those applying for their first job, those looking for a change of career or those...
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Professional Training
-
0.5 days
-
From 190 GBP
-
Multiple (8)
-
Classroom, Virtual Classroom
-
This course results in CPD hours
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