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Displaying 1-20 of 36 results
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Telephone Training - Professional Customer Care
4.9
(66)
Live and Learn Consultancy
In today's business environment, successful client interaction is crucial for improving your companies brand reputation. Furthermore, using the latest professional...
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Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company
Professional Customer Service
5.0
(6)
Best Foot Forward Training
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
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Professional Training
-
1 day
-
From 595 GBP
-
Multiple (2)
-
Classroom, Self-Paced Online
Delivering Excellent Customer Service
5.0
(1)
Benchmark Training
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
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Professional Training
-
1 day
-
From 250 GBP
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Leeds
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Classroom
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Top 10 Course
Professional Customer Service In-house Training
5.0
(3)
Best Foot Forward Training
This training course helps you deal with internal and external customers more effectively, improve the perceived quality of the service...
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Corporate Training for Teams
-
1 day
-
From 975 GBP
-
Multiple (2)
-
Self-Paced Online, In Company
-
Top 10 Course
Masterclass in Handling Incoming Telephone Calls (In-House)
PTP Training & Marketing Ltd
This course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how...
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Corporate Training for Teams
-
0.5 days
-
Multiple (2)
-
In Company, Virtual Classroom
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This course results in CPD hours
Delivering Excellent Customer Service
Benchmark Training
This online course encompasses 18, five minute modules which outline why every company needs good customer service and the practicalities...
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Professional Training
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Online
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Self-Paced Online
Delivering Excellent Customer Service - In-house Course
Benchmark Training
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
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Corporate Training for Teams
-
1 day
-
Multiple (3)
-
Self-Paced Online, In Company
Customer Service Practitioner Level 2
Babington
Today, the customer service department of any business is essential to its success. Businesses need to ensure that any interaction,...
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Apprenticeship training for companies
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Multiple (2)
-
Classroom, Self-Paced Online
Customer Service Skills - Classroom
4.0
(1)
Keys Training
Step into the realm of exceptional customer service with our immersive classroom training course. This program is meticulously designed to...
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Professional Training
-
1 day
-
From 245 GBP
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Multiple (7)
-
Classroom, Virtual Classroom
Electronic Customer Service Online Training Course
Learning247
Traditionally, companies provided customer service face-to-face or by telephone. This changed with the advent of the internet, which has made...
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Professional Training
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From 39 GBP
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Online
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Self-Paced Online
Customer Service Skills - In Company
Keys Training
The primary aims of this one day instructor led course are to refine the communications skills and revitalise the attitudes...
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Corporate Training for Teams
-
1 day
-
From 245 GBP
-
Multiple (6)
-
In Company
Customer Service Practitioner Level 2 Apprenticeship
Kiwi Education LTD
This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in Customer Service. The role of...
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Apprenticeships
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12 months
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From 3,500 GBP
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Southampton
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Classroom
Excellent Customer Care - Incoming Calls (In-House)
PTP Training & Marketing Ltd
This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone...
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Corporate Training for Teams
-
1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Telephone Skills – Classroom or Live Virtual Classroom
4.9
(73)
Hamilton Mercer
A telephone conversation is often a customer’s first interaction with a business. Needless to say, it better be a good...
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Professional Training
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From 275 GBP
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Multiple (2)
-
In Company
How to Answer the Telephone Professionally
Live and Learn Consultancy
By the end of the session, learners will be able to: Use communication basics to positively influence your call. Apply...
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Corporate Training for Teams
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2 hours
-
Multiple (2)
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In Company, Virtual Classroom
First Impressions in Customer Service
4.0
(1)
Chart Learning Solutions
Think of when you met someone for the first time. What was your impression? Good? Bad? Neutral? What we do...
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Professional Training
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5 hours
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From 49 USD
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Online
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Self-Paced Online
Telephone Techniques
GBC Learning & Development
Individuals who want to improve their telephone communications skills, but in particular those who use the telephone as an important...
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Professional Training
-
1 day
-
From 360 GBP
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Online
-
Virtual Classroom
Call Centre Excellence: Comprehensive Sales and Customer Service Training for Call Centre Agents
Churchill Square Training & Development
In today's business landscape, call centres play a crucial role in customer interaction and service delivery. This comprehensive course is...
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Corporate Training for Teams
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8 hours
-
Multiple (4)
-
In Company
- = This course results in CPD hours
- = Top 10 Course
Displaying 1-20 of 36 results
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