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Senior Financial Services Customer Adviser Level 3
Babington
More than ever, companies within the financial industry need to ensure that their employees who deal directly with customers are...
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Apprenticeship training for companies
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Multiple (2)
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Classroom, Self-Paced Online
Customer Service Training - In-House
4.9
(108)
Live and Learn Consultancy
Did you know, 77% of customers are likely to share a positive experience? Raising your standards is an excellent way...
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company
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Top 10 Course
Customer Service Specialist Apprenticeship
Learning Curve Group
The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors...
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Apprenticeship training for companies
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18 months
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Nationwide
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Classroom
Level 2 Customer Service
Cambridge Regional College
This qualification will provide you with the underpinning knowledge required by employers to work in a range of different environments...
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Professional Training
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Multiple (2)
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Virtual Classroom, Classroom
Delivering Excellent Customer Service - In-house Course
Benchmark Training
We communicate with our customers in three distinct ways: face-to-face, by telephone and by email. Customers can stop buying from...
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Corporate Training for Teams
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1 day
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Multiple (3)
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Self-Paced Online, In Company
Advanced Customer Service for the Public Sector
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Customer Service Practitioner Apprenticeship
CT Skills
Customer service practitioners are hugely influential in the delivery of a good customer experience and satisfaction. You will show excellent...
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Apprenticeships
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16 months
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Nationwide
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Classroom
Advanced Customer Service for the Public Sector (In-House)
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Corporate Training for Teams
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1 day
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Multiple (2)
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In Company, Virtual Classroom
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This course results in CPD hours
Customer Service Practitioner Apprenticeship
Learning Curve Group
The role of a customer service practitioner is to deliver high quality products and services to the customers of their...
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Apprenticeship training for companies
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12 months
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Nationwide
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Classroom
Level 2 – Customer Service
Step Into Learning
Customer service plays an important role in attracting and retaining customers. Businesses can use good customer service to boost sales...
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Professional Training
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From 850 GBP
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Multiple (2)
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Self-Paced Online, Classroom, In Company
SVQ in Customer Service Level 6
Babington
Throughout this Customer Service Skills Level 6 apprenticeship, learners will demonstrate their ability to analyse and respond to customers on...
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Apprenticeship training for companies
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12 months
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Multiple (2)
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Classroom, Self-Paced Online
Customer Service Specialist Level 3 Apprenticeship
Kiwi Education LTD
This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in a Customer Service Specialist role....
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Apprenticeships
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15 months
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From 4,000 GBP
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Southampton
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Classroom
Customer Service Practitioner Level 2 Apprenticeship
Kiwi Education LTD
This Apprenticeship provides the breadth and depth of skills and knowledge needed for employment in Customer Service. The role of...
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Apprenticeships
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12 months
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From 3,500 GBP
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Southampton
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Classroom
Customer Service Specialist Apprenticeship
CT Skills
A customer service specialist is a ‘professional’ for direct customer support within all sectors and organisation types. They are an...
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Apprenticeships
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17 months
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Nationwide
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Classroom
SVQ in Customer Service Level 5
Babington
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Professional Training
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11 months
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Multiple (2)
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Classroom, Self-Paced Online
Customer Service Skills - Classroom
4.0
(1)
Keys Training
Step into the realm of exceptional customer service with our immersive classroom training course. This program is meticulously designed to...
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Professional Training
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1 day
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From 245 GBP
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Multiple (7)
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Classroom, Virtual Classroom
Customer Care
MPW Learning
This intensive two-day training course in Customer Care is designed to develop the skills required to handle a wide range...
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Corporate Training for Teams
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2 days
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Multiple (2)
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In Company
Introduction to Customer Service - Tailored Training Course
CQM Training and Consultancy Ltd
An introduction to the knowledge, skills and behaviours required to work in a customer service environment. Customer Service personnel typically...
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Corporate Training for Teams
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3 days
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Nationwide
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In Company
Customer Care: Be Part of Your Customer’s Story
5.0
(4)
Diomas Learning Solutions
Discover and experience this fantastic fast-moving opportunity for you to experience your customers’ story – what it’s like to be...
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Professional Training
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2 days
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Multiple (10)
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Classroom
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
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Case Study
In collaboration with MPW Learning, a programme called ‘Leadership Pathway Programme’ was designed to bring all of the skills of a large high street charity organisation management team up to date. After introduction of the programme, common working practices were restructured, productivity increased and management satisfaction improved.
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