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Delivering Customer Service Excellence

Focus on Training
Course summary
779 GBP
Professional Training
Next available date: 04/02/2021 - Online courses
Course Dates
Online courses
779 GBP
04/02/2021

Online courses
779 GBP
11/05/2021

City of London
779 GBP
18/03/2021

City of London
779 GBP
22/04/2021

Course description

This facilitated course will help delegates to build on existing skills, confidently resolve any challenging situations and take away practical, simple and effective tools and models that will immediately improve the service levels they and their department provide.

Excellent customer service is a key differentiator when we choose where to place our business. It is not only commercially sound to deliver service excellence - it also creates a great working environment.

Target Audience

For individuals who deal with external or internal customers either face-to-face, by email or over the telephone.

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Contact info

Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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www.focus-on-training.co.uk


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