Customer Relationships
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Professional Training
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2 days
-
Multiple (11)
-
Virtual Classroom, Classroom
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Intermediate level
Customer Retention Masterclass
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Professional Training
-
1 day
-
From 450 GBP
-
Online
-
Virtual Classroom
-
Intermediate level
Customer Satisfaction & Loyalty
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Professional Training
-
5 days
-
From 3,995 USD
-
Dubai
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Classroom
Customer Satisfaction & Loyalty (Corporate Training)
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Corporate Training for Teams
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5 days
-
United Arab Emirates
-
In Company
Customer Satisfaction as a Selling Tool
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Professional Training
-
1 day
-
From 280 GBP
-
Multiple (8)
-
Classroom, Self-Paced Online
-
This course results in CPD hours
Customer Satisfaction as a Selling Tool (In-House)
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Corporate Training for Teams
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1 day
-
Multiple (2)
-
In Company, Virtual Classroom
-
This course results in CPD hours
Customer Service Practitioner Apprenticeship
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Apprenticeships
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16 months
-
Nationwide
-
Classroom
Ethical Leadership Training Course
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Professional Training
-
2 days
-
Online
-
In Company
Evidencing The Fair Treatment of Vulnerable Customers
-
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company, Blended
Introduction to Customer Service and Marketing (Beginner)
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Professional Training
-
From 21 GBP
-
Online
-
Self-Paced Online
Introduction to Ethical Selling eLearning module
-
Professional Training
-
0.5 hours
-
From 25 GBP
-
Online
-
Blended
Maximising Incoming Business eLearning module
-
Professional Training
-
0.5 hours
-
From 25 GBP
-
Online
-
Self-Paced Online
-
This course results in CPD hours
Shareholder Value Creation
-
Corporate Training for Teams
-
Multiple (2)
-
Virtual Classroom, In Company, Blended
The Customer Experience – Managing Relationships
-
Professional Training
-
1 day
-
From 680 GBP
-
London
-
Classroom
Understanding Business Accounts
-
Professional Training
-
Multiple (3)
-
Blended, Self-Paced Online, Classroom
Winning New Business eLearning module
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Professional Training
-
0.5 hours
-
From 25 GBP
-
Online
-
Self-Paced Online
-
This course results in CPD hours
Sales Leadership Planning
-
Corporate Training for Teams
-
12 hours
-
From 995 GBP
-
Online
-
Virtual Classroom
Managing the Customer Journey
-
Professional Training
-
4 days
-
From 4,800 GBP
-
Manchester
-
Classroom
Frequently asked questions
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What is sales training?
Sales training is the process of teaching individuals and teams the skills and techniques required to effectively sell products or services.
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What topics are covered in a sales training programme?
A sales training programme covers a range of topics, typically including communication skills, product knowledge, objection handling, and negotiation.
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How to measure sales training effectiveness?
Sales training effectiveness can be measured through various methods such as analysing sales data, conducting surveys or quizzes to assess knowledge retention, observing sales behaviour, and assessing the impact on sales revenue. Regular evaluation and feedback can help identify areas for improvement and ensure the training is achieving its objectives.
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Why is sales training important?
Sales training is important because it helps sales professionals develop the skills they need to be successful. It can improve their ability to prospect, build relationships, communicate effectively, negotiate, and close deals. Effective sales training can lead to increased confidence, motivation, and job satisfaction, which can result in higher sales performance and revenue for the company.
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How much does sales training cost in the UK?
Sales training costs in the UK vary based on course type, duration, and provider. On average, a one-day course costs several hundred pounds per person, while longer programmes can cost several thousand pounds. It's crucial to assess the potential return on investment to determine the appropriate investment.
Read some testimonials from some of Mercuri's previous training.
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