Customer Service Excellence - In-house course
This course provides delegates with the key skills and behaviours necessary to provide outstanding customer service. Delegates will learn how to make each customer feel important and develop the confidence to successfully handle a range of different enquiries.
Suitability - Who should attend?
Employees who are responsible for managing a range of different customer enquiries on a daily basis.
Customer Outreach Award 2019
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Our partnership approach allows us to work closely with you to develop a ‘fit for purpose’ level of support that utilises a blend of engaging and challenging learning methodologies focused on a sustainable application of new skills and behaviours back...
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