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Frequently asked questions

  • Negotiation skills refer to the ability to communicate effectively, persuade others, and reach a mutually acceptable agreement. These skills involve understanding the interests and needs of all parties involved, being able to identify and manage conflicts, and having a strategic approach to the negotiation process.

  • To improve negotiation skills, it's important to develop a deep understanding of the subject matter, as well as the interests and goals of all parties involved. Preparation and planning are also key, as is effective communication and active listening. Practicing negotiation scenarios and seeking feedback from others can also help to enhance these skills. 

  • Negotiation training is a course that provides participants with the skills and techniques necessary to negotiate effectively in a variety of situations, such as business deals, contracts, or personal interactions.

  • Negotiation training can provide a range of benefits, including improved communication skills, increased confidence, and the ability to reach mutually beneficial agreements. It can also lead to better business outcomes and more successful personal relationships.

  • Negotiation training courses cover a range of topics, including negotiation theory, communication techniques, conflict resolution, and bargaining strategies. They may also include role-playing exercises and simulations to help participants apply their new skills in a practical setting.

  • Negotiation training can benefit anyone who needs to negotiate regularly, such as business professionals, salespeople, lawyers, and HR managers. It can also be useful for those who want to improve their personal communication skills and build stronger relationships.

  • The length of a negotiation skills training course can vary depending on the provider and the level of detail covered. Courses can range from a few hours to several days or weeks. Some providers also offer online courses that can be completed at the participant's own pace.

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Case Study
Key Account Management
Cover The Bases

To succeed in key account management we must make lots of contacts and talk to lots of people within the account. One of the ways customers reduce risk is to ensure that as many of their people as possible are in favour of the decision.

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Consultative Sales Training
Closing Still Counts

Some people say that in the era of consultative-partner selling, closing is no longer necessary. This is just not the case.

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LDL Case Study

Read about how LDL brought the Carphone Warehouse together to retain managers and help employees live its new values.

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The Future Of Selling – Consulta...

Master these four principles of consultative partnering and you will transform your approach to important sales opportunities.

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Negotiation Training
How to Tell if Your Client’s Price Challenge is a Ploy

One of the most effective tactics available to buyers is the price challenge. It is very simple to use, and can be very effective.

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