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Enhancing the Visitors Experience
4.7
(7)
PTP Training & Marketing Ltd
All organisations, whether they are in the private or public sector, want to give their various visitors excellent customer care.&...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
B2B Account Based Marketing Masterclass
Institute of Data & Marketing
Learn how to develop a successful Account Based Marketing (ABM) programme. From an understanding of the principles through to practical...
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Professional Training
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1 day
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From 450 GBP
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Multiple (2)
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Classroom, Virtual Classroom
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Beginner level
Customer Acquisition Masterclass
5.0
(1)
Institute of Data & Marketing
Win more of the right customers for your business. Learn how to develop your prospect pool with market analysis, segmentation...
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Professional Training
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1 day
-
Multiple (2)
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Classroom, Virtual Classroom
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Intermediate level
Advanced Negotiation Skills
PTP Training & Marketing Ltd
This is an advanced course which is specifically designed to allow you to update, review and assess your style of...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
Unlocking Business Potential with Customer Profiling
STL
Participants will gain a comprehensive understanding of their customers, learn how to interpret their needs, and develop strategies to increase...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Customer Experience Excellence
London Training for Excellence
How your customers experience your company is critical to your brand. Poor customer experiences can have catastrophic effects on brand...
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (5)
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Classroom
Know Your Customer
PTP Training & Marketing Ltd
The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Negotiation Skills
4.8
(31)
PTP Training & Marketing Ltd
This negotiation skills course will offer participants the confidence to plan a negotiation strategy and execute it to perfection. Seven...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Mastering Best Practice in KYC
IFF - International Faculty of Finance
Our market-leading course is full of recent examples of KYC/KYN/UBO issues and shows delegates the tricks played by criminal networks...
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Professional Training
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1 day
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From 1,975 GBP
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London
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Classroom
Customer Excellence for Finance Staff
5.0
(4)
PTP Training & Marketing Ltd
This course will enable participants to understand who their customers are and what they require us to do in order...
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Professional Training
-
1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
A Coaching Approach to Strategic Partnering
Maximum Performance
This two-day workshop will help you develop your skills as a strategic partner and equip you with the knowledge to...
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Professional Training
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2 days
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Multiple (3)
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Classroom, Virtual Classroom, In Company
Digital Marketing Essentials
London Training for Excellence
Digital Marketing is fast becoming a critical area for successful companies. Having a prominent online presence is key to success....
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Professional Training
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5 days
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From 3,951 GBP
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Multiple (3)
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Classroom
Key Account Management: Prioritise and Create a Profitable Environment
5.0
(5)
Diomas Learning Solutions
Create and maintain quality key account strategies, which will bring success and profitable marketing. It's crucially important to choose the...
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Professional Training
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3 days
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Multiple (11)
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Classroom, Virtual Classroom
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Intermediate level
Customer Relationship Management
STL
Develop your performance and skills as an effective Customer Relationship Manager; understand the benefits of high level CRM and the...
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Professional Training
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1 day
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From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Customer Satisfaction as a Selling Tool
4.7
(3)
PTP Training & Marketing Ltd
This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Customer Care
STL
Develop a ‘customer-led' approach to business by improving customer satisfaction, improving staff's attitudes and developing their technique in handling customer...
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Professional Training
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2 days
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From 760 GBP
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Multiple (22)
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Classroom, Virtual Classroom
How to Say 'No' and Retain Customer Satisfaction
5.0
(1)
PTP Training & Marketing Ltd
Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course...
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Professional Training
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1 day
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From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
Advanced Customer Service for the Tourism, Leisure and Hospitality Industry
PTP Training & Marketing Ltd
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team....
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Self-Paced Online
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This course results in CPD hours
Advanced Successful Selling
STL
Courses never cancelled . Restaurant lunch . Last minute rescheduling . 24 month delegate support forum . And more... ....
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Professional Training
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1 day
-
From 495 GBP
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Multiple (22)
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Classroom, Virtual Classroom
Dealing with Incoming Calls Positively
4.7
(7)
PTP Training & Marketing Ltd
The main focus of this course is to improve and refresh the skills of those that receive incoming calls from...
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Professional Training
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1 day
-
From 280 GBP
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Multiple (8)
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Classroom, Virtual Classroom
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This course results in CPD hours
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Case Study
STL
Telling stories using your data has never been easier. Data storytelling sits at the crossroads of art and science and utilises both to improve insights. Today, there are a wide range of programs (take a look at somePower BI basics) that can take the data produced by your business and visualise it in a range of different ways, with the idea that utilising this visual language makes understanding complex and often dry data much easier...
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