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BCS Benefits Management & Business Acceptance

Focus on Training
Course summary
3 days
Open / Scheduled

Course description

BCS Benefits Management & Business Acceptance

The three day BCS Benefits Management and Business Acceptance course is for people who require an understanding of how business benefits are managed and how to facilitate their delivery.This course also considers how systems are tested for business acceptance. Key areas of the course include:- Understanding the drivers for business change- The business case- Benefits management and planning - User acceptance testing- Test design and planning- Implementation of business solutions and delivery of business benefitsThe course underpins theoretical concepts with a realistic, practical case study, from which participants gain experience of applying benefits management and business acceptance techniques.The course is suitable for Project Managers, Business Analysts, Business Managers, Service Managers and other key stakeholders involved in benefits management of new systems.Included in this certification is a free 12-month BCS Associate membership. Please click here for terms and conditions.

Suitability - Who should attend?

There are no specific pre-requisites.

Training Course Content

Course ContentRationale for benefits management and business acceptanceLifecycle for business changeThe role and importance of benefits managementThe role and importance of business acceptanceDrivers for business changeThe business change lifecycleInternal and external driversCSFs and KPIsValue propositions and the value chainOptions for business changeThe business caseStructure and content of the business caseCategories of business benefitMeasuring benefitsQuantifying benefitsMaking the financial caseIdentifying and quantifying costsInvestment Appraisal- Payback- Discounted cash flow/Net present value- Internal rate of returnPlanning for benefits managementBenefit ownersThe benefits planBenefit profilesThe benefits dependency frameworkUser acceptance testing – testing for business acceptanceBusiness acceptance in the ‘V’ modelPrinciples and vocabulary of testingTesting roles and responsibilitiesThe test processFunctional and non-functional testingTest documentationTest design techniquesActivity diagramsDecision tablesDecision treesState machine diagramsTest planning, monitoring and controlProgress monitoring and controlIncident managementConfirmation testingBenefits management reviewsGateways – scheduled and unscheduled reviewsAssessing the impact of changeImplementing business changesImpact on people and evolving attitudes to changePlanning the implementationImplementation strategiesTraining/learning approachesLewin’s model of changeDelivering business benefitsEmbedding business changesLifecycle for benefits managementProject and benefits reviewsDisaggregating benefitsFragmentation of benefitsIdentifying and evaluating further benefits

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...

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Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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