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BCS Benefits Management & Business Acceptance

Focus on Training
Course summary
3 days
London
Open / Scheduled

Course description

BCS Benefits Management & Business Acceptance

The three day BCS Benefits Management and Business Acceptance course is for people who require an understanding of how business benefits are managed and how to facilitate their delivery.This course also considers how systems are tested for business acceptance.

Key areas of the course include:-

  • Understanding the drivers for business change
  • The business case
  • Benefits management and planning
  • User acceptance testing
  • Test design and planning
  • Implementation of business solutions and delivery of business benefits

The course underpins theoretical concepts with a realistic, practical case study, from which participants gain experience of applying benefits management and business acceptance techniques.The course is suitable for Project Managers, Business Analysts, Business Managers, Service Managers and other key stakeholders involved in benefits management of new systems.

Included in this certification is a free 12-month BCS Associate membership. Please click here for terms and conditions.

Suitability - Who should attend?

There are no specific pre-requisites.

Training Course Content

Rationale for benefits management and business acceptance

  • Lifecycle for business change
  • The role and importance of benefits management
  • The role and importance of business acceptance

Drivers for business change

  • The business change lifecycle
  • Internal and external drivers
  • CSFs and KPIs
  • Value propositions and the value chain
  • Options for business change

The business case

  • Structure and content of the business case
  • Categories of business benefit
  • Measuring benefits
  • Quantifying benefits

Making the financial case

  • Identifying and quantifying costs
  • Investment Appraisal
    • - Payback
    • - Discounted cash flow/Net present value
    • - Internal rate of return

Planning for benefits management

  • Benefit owners
  • The benefits plan
  • Benefit profiles
  • The benefits dependency framework

User acceptance testing – testing for business acceptance

  • Business acceptance in the ‘V’ model
  • Principles and vocabulary of testing
  • Testing roles and responsibilities
  • The test process
  • Functional and non-functional testing
  • Test documentation

Test design techniques

  • Activity diagrams
  • Decision tables
  • Decision trees
  • State machine diagrams

Test planning, monitoring and control

  • Progress monitoring and control
  • Incident management
  • Confirmation testing

Benefits management reviews

  • Gateways – scheduled and unscheduled reviews
  • Assessing the impact of change

Implementing business changes

  • Impact on people and evolving attitudes to change
  • Planning the implementation
  • Implementation strategies
  • Training/learning approaches
  • Lewin’s model of change

Delivering business benefits

  • Embedding business changes
  • Lifecycle for benefits management
  • Project and benefits reviews
  • Disaggregating benefits
  • Fragmentation of benefits
  • Identifying and evaluating further benefits

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


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Contact info

Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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www.focus-on-training.co.uk


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