Show findcourses.co.uk as: Mobile

Business Relationship Management Professional (BRMP)

Focus on Training
Course summary
3 days
Leeds
Open / Scheduled

Course description

Business Relationship Management Professional (BRMP)

The Business Relationship Management Professional™ (BRMP™) training and qualification is intended for Business Relationship Managers.

Suitability - Who should attend?

There are no prerequisites for the BRMP™ training. Attending the ITIL Foundation in Service Management would benefit but it is not a pre-requisite.

Training Course Content

BRM Overview - Module 1

  • Be able to explain the goals and objectives of the BRM role
  • Understand why the BRM role is gaining importance and how it is evolving in response to business and provider forces
  • Explain the concepts of Business Demand Maturity and Provider Supply Maturity and how these impact the BRM role
  • Understand the drivers of relationship maturity and be able to differentiate between tactical and strategic BRM roles and how these relate to order taker, trusted consultant and strategic business partner
  • Understand the operating model and how it relates to Business Relationship Management

Strategic Partnering - Module 2

  • Understanding 'Demand Shaping' as a means to increase value realization from provider investments, service and assets
  • Be able to use a Strategic Relationship Management process and techniques to strengthen business partner and provider relationships
  • Understand how and where to engage in your business partner's decision cycle
  • Co-develop, with your business partner, a Relationship Strategy-on-a-page as a mutual Relationship Contract

Business IQ - Module 3

  • Understand the concepts of 'value leakage' and the BRMs role in minimizing this
  • Understand the concepts of capability roadmaps and how these are derived from business strategy
  • Understand the concepts of value management and how these link business strategy, provider strategy, portfolio and the business case to shape priorities, communicate and drive business value
  • Be able to use business outcomes to clarify strategic initiatives, manage scope and determine value metrics

Portfolio Management - Module 4

  • Understand how portfolio management is the central mechanism for a value management process
  • Understand how to apply portfolio management to the entire life cycle of provider investments, from managing new investments, optimizing existing investments and retiring old investments
  • Understand the relationships between project, program and portfolio management and how these work together to optimize business value.
  • Be familiar with two common portfolio asset classification schemes and how they are applied to achieve portfolio balancing.
  • Understand how governance processes and structures are used in support of portfolio management.

Business Transition Management - Module 5

  • Understand what is meant by business transition management, why it is important to BRM, and the components of a business transition capability model
  • Understand how to create urgency for stakeholders
  • Understand the key roles to be orchestrated for successful business transition
  • Understand key change leadership concepts
  • Understand the importance of clarifying the change details and typical methods for achieving clarity
  • Understand how the Cliff Analogy illustrates all key factors in managing a transition

Provider Domain - Module 6

  • Understand the value-centric definition of a service
  • Understand the important distinctions between Products and Services and the implications for the BRM
  • Understand the different aspects of service value and how service provider constraints impact the role of the BRM

Powerful Communications - Module 7

  • Understand the components of 'powerful communications.
  • Understand how to influence those over whom they do not have direct control.
  • Be able to express themselves through a unique value proposition.

About provider

Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...


Read more and show all courses with this provider

Request info

Fill out your details to find out more about Business Relationship Management Professional (BRMP).

  Contact the provider

  Get more information

  Register your interest

Contact info

Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

 Show phone number
www.focus-on-training.co.uk


Request Information

Find out more about this Business Relationship Management Professional (BRMP) course - simply fill out your details:

Reviews

There are no reviews available yet.

U.K. L&D Report: 2019 - Benchmark Your Workplace Learning Strategy

Are you curious about the L&D strategies of some of the U.K.'s top companies?

Find out what they're up to in findcourses.co.uk's second annual U.K. L&D Report!

uk-ld-report-2019

Learn more