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Business Relationship Management Professional (BRMP)

Focus on Training
Course summary
3 days
Open / Scheduled

Course description

Business Relationship Management Professional (BRMP)

The Business Relationship Management Professional™ (BRMP™) training and qualification is intended for Business Relationship Managers.

Suitability - Who should attend?

There are no prerequisites for the BRMP™ training. Attending the ITIL Foundation in Service Management would benefit but it is not a pre-requisite.

Training Course Content

Course ContentBRM Overview - Module 1Be able to explain the goals and objectives of the BRM roleUnderstand why the BRM role is gaining importance and how it is evolving in response to business and provider forcesExplain the concepts of Business Demand Maturity and Provider Supply Maturity and how these impact the BRM roleUnderstand the drivers of relationship maturity and be able to differentiate between tactical and strategic BRM roles and how these relate to order taker, trusted consultant and strategic business partnerUnderstand the operating model and how it relates to Business Relationship ManagementStrategic Partnering - Module 2Understanding 'Demand Shaping' as a means to increase value realization from provider investments, service and assetsBe able to use a Strategic Relationship Management process and techniques to strengthen business partner and provider relationshipsUnderstand how and where to engage in your business partner's decision cycleCo-develop, with your business partner, a Relationship Strategy-on-a-page as a mutual Relationship ContractBusiness IQ - Module 3Understand the concepts of 'value leakage' and the BRMs role in minimizing thisUnderstand the concepts of capability roadmaps and how these are derived from business strategyUnderstand the concepts of value management and how these link business strategy, provider strategy, portfolio and the business case to shape priorities, communicate and drive business valueBe able to use business outcomes to clarify strategic initiatives, manage scope and determine value metricsPortfolio Management - Module 4Understand how portfolio management is the central mechanism for a value management processUnderstand how to apply portfolio management to the entire life cycle of provider investments, from managing new investments, optimizing existing investments and retiring old investmentsUnderstand the relationships between project, program and portfolio management and how these work together to optimize business value.Be familiar with two common portfolio asset classification schemes and how they are applied to achieve portfolio balancing.Understand how governance processes and structures are used in support of portfolio management.Business Transition Management - Module 5Understand what is meant by business transition management, why it is important to BRM, and the components of a business transition capability modelUnderstand how to create urgency for stakeholdersUnderstand the key roles to be orchestrated for successful business transitionUnderstand key change leadership conceptsUnderstand the importance of clarifying the change details and typical methods for achieving clarityUnderstand how the Cliff Analogy illustrates all key factors in managing a transitionProvider Domain - Module 6Understand the value-centric definition of a serviceUnderstand the important distinctions between Products and Services and the implications for the BRMUnderstand the different aspects of service value and how service provider constraints impact the role of the BRMPowerful Communications - Module 7Understand the components of 'powerful communications.'Understand how to influence those over whom they do not have direct control.Be able to express themselves through a unique value proposition.

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Focus on Training

Focus on Training: Best Practice Skills from the Specialists

Focus on Training is a professional training company specialising in offering accredited Project Management and IT programmes. With over 10,000 courses offered in over 100 locations throughout the United Kingdom, Focus is a premier training provider. All programmes can be booked online...

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Focus on Training

Olympus House, Werrington Centre
PE4 6NA Peterborough

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