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The Outstanding Performance Manager

Global Edge
Course summary
Length: 2.5 days
Language: English
Location: Hertfordshire, Surrey
Provider: Global Edge plus
Course type: Open / Scheduled

Course description

Global Edge

The Outstanding Performance Manager - 2.5 Days Open Course 

The Outstanding Performance Manager (TOPM) training programme is an intense and transformational journey for experienced and ‘fast-track’ managers and leaders which will enable them to dramatically improve the performance of others. The course is all about ‘Performance Conversation’, the most advanced behavioural development programme delivering a fundamental shift in how people manage and optimise the performance of others. 

This 2 and half day residential workshop is highly practical and challenging, and involves some pre- and post-work to embed the learning and deliver real behavioural change. A maximum of eight participants attend the workshop. Each participant receives comprehensive feedback and creates their own personal development plan to increase the frequency, quality and impact of their everyday performance conversations.

Some of the unique features of this competitive programme are as follows:

  • Advanced development programme in creating the mindset and behaviour to increase the frequency, quality and impact of everyday performance conversations, whatever the situation
  • Takes place over 6 months, starting with 2½ day residential workshop
  • 180 degree on-line feedback questionnaire pre workshop and again in 6 months
  • Each participant received a Personal Profile on workshop and in 6 months to measure behavioural change
  • Each participant receives a one to one telephone coaching session 4 weeks after the course
  • Participants get access to on-line resources
  • ROI report provided for larger groups (in-house basis only)

Suitability - Who should attend?

This course is suitable for experienced managers looking to enhance their performance management skills.

Outcome / Qualification etc.

As a result of participating in this course delegates will be able to:

  • Identify and implement the most appropriate style and strategy for each and every performance conversation
  • Gain confidence in giving engaging feedback to others to improve performance
  • Utilise a range of tools to manage the performance conversation
  • Create the environment to nurture, recognise and leverage strong performance
  • Manage expectations on what optimal performance looks like and how it will be measured through clear roles, accountabilities and targets
  • Communicate a clear and engaging vision to inspire, empower and focus attention
  • Make use of effective listening skills to read people, build trust and generate productive relationships
  • Secure and deliver increased productivity, results and performance for the company
  • Develop the emotional strength and resolve to manage perceived conflict in difficult performance management situations


The Outstanding Performance Manager is a residential training programme which requires delegates to stay overnight. The length of the programme is  2.5 days including 2 nights. Delegates have to pay the course fee of £2,675 + VAT plus the accommodation/venue costs of £516 + VAT.

About provider

Global Edge

Global Edge - training for everyday performance conversations

Global Edge is a team of highly qualified and knowledgeable performance conversation experts. Their team of highly qualified and experienced performance managers are passionate about increasing the frequency, quality and impact of performance conversations inside organisations, in other words, the everyday...

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Contact info

Global Edge

38 Kingsfield Road
WD19 4PS Hertfordshire


Jeremy Sims, Divisional Financial Controller, ...   |   20/12/2016
Those attending the TOPM programme will experience a different approach to management training, with a focus on application and ‘having’ the performance conversation. The theoretical aspects are very much present and are conveyed in such a way as to promote learning and to provide the best preparation for the practical aspects of the course. ...
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Guy Simmonds, Head of Product – Protection & In...   |   20/12/2016
A self-reflective and thought provoking course that takes you out of your comfort zone and reflect on different ways to prepare for and approach those often challenging conversations. The questionnaire is a great device to begin the journey as it quickly assess perceived strengths and potential areas for improvement. The depth of analysis within...
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Lisa Aubrey, Regional Manager of London Volunte...   |   20/12/2016
The Outstanding Performance Manager course is an experience I will never forget. From start to finish I was pushed outside my comfort zone and was learning the whole time. I am so pleased that I completed the course and have resources and tools that I can now refer to in my day to day role. The feedback I received from everyone involved was inva...
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