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Cold Calling With Confidence

PowerCall Global Training
Course summary
0.5 days
250 GBP excl. VAT
English
London
Professional Training
PowerCall Global Training

Course description

* Due to the coronavirus crisis, PowerCall Training is now offering this listing as an online/virtual course. This course will be available either on the dates shown or can be scheduled at a time to suit you. Please contact us for more details

Cold Calling With Confidence

This cold calling course provides cold callers of all levels with the essential skills to, get past gatekeepers, effectively, handle objections, improve their confidence and to demonstrate real value to prospects in order to achieve desired results.

The course focuses on the following:

Before the call

This focuses on the preparation required before the call. 

  • Script preparation
  • Developing the right mental attitude
  • Objection handling

During the call

This section looks at all the aspects required for conducting a successful sales call.

  • Getting past the gatekeeper
  • Handling prospects

After the call

This often neglected area of sales addresses how to make the most of a cold call after the call has ended.

  • Following up
  • Motivation skills
  • Measuring and targeting
  • Measurable action points

Suitability - Who should attend?

This course is suitable for cold callers of all levels, from senior sales professionals wishing to refresh their skills to telemarketers new in their roles.

Training Course Content

Course content

  • Gaining the Right Attitude: How to overcome obstacles to success & achieve consistency.
  • The First Twenty Seconds: How to create maximum impact in the first 20 seconds including Attention Grabbers, use of “hooks” and tone of voice. Attendees will create their own scripts or guides.
  • Objection Prevention and Handling: This will be tailored around typical objections, but will include responses to “I’m too busy”, “send me an email”, and “I have no budget”.
  • Getting Past the Gatekeeper: How to respond to “Has he spoken to you before?” and “What’s it about?” Winning strategies to get you through.
  • Conducting the Perfect Cold Call: including High Gain Questioning Skills.
  • Assumptive Closing: Asking for the Meeting.
  • Role Plays: to assist with embedding of theory and to give attendees an opportunity to practice their scripts, objection handing, and questioning skills.
  • Measuring Performance: The vital importance of personal targets.
  • Eliminating Down Periods: How to keep the momentum going.
  • Overcoming Continuing Challenges: What to do when we can never seem to reach our key prospects.
  • Communicating the Value: How to demonstrate clear value and match the prospect’s needs
  • How to Control the Customer Conversation: Proven tools for managing every part of our communication process
  • Active Listening: A technique to ensure we do not miss precious “signals”
  • Identifying Customer Buying Modes: A proven approach for prioritising prospects. The result accelerated pipeline development
  • Role Plays: to embed key learning points from the day including Active Listening, Mirroring and appropriate

Why choose PowerCall Global Training

98% of our clients have rated our courses "Excellent."

1000's of professionals trained in 5 continents!

Newly expanded virtual training curriculum

Expenses

£199 plus VAT per attendee

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About provider

PowerCall Global Training

PowerCall Global Training Ltd is a training course provider based in London, UK. We provide engaging, friendly and highly valuable courses in a wide-range of business skills: communications, negotiations, management, sales, social media, telemarketing, and more. Our training is available...


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Contact info

PowerCall Global Training

2 Carisbrooke House, 149 Upper Tulse Hill
SW2 2RD London

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powercalltraining.com

Reviews

Average rating 5

Based on 4 reviews.

UK and Ireland Sales Manager, Ericsson IPX
(5)
Liked the fact it was interactive, personable –good to get tips from a seasoned “warm caller!
Business Development Manager, Dow Jones International
(5)
Great training session. I now have powerful tools to attract the interest of prospects in the first 10 seconds of a call and to demonstrate clear value.
Business Development Manager, Small Business Team, Vodafone UK
(5)
Great delivery and knowledge from Anthony. I will recommend this course to my colleagues...
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Reviews
Course rating
(5.0)
Based on 4 reviews.
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