The purpose of this cost effective, enjoyable, interactive workshop is to enable you to coach your team in a more professional, effective and confident manner
We offer a great guarantee. You'll be happy or we won't invoice you.
The one or two days will be a mixture of theory, practical exercises, discussion and a case study, and the course content will include the following:-
- What is coaching?
- Systematic learning cycle
- Why coach?
- Attention curves
- Training styles
- Retention levels
- Planning your coaching session
- Hints and tips
- Coaching techniques and feedback
- Coaching sessions
- Giving constructive feedback
- The power of asking questions
- Listening skills
- Managing performance in a positive way
- Setting objectives
- Summary exercises
The price of this course includes:
Email copy of the training pack by request
Full copy write of the materials for use with future staff
Free customer care business guide upon request
The cost of the venue is not included
We will, of course, run the course at a time and venue to suit you and your business.
We offer a great guarantee. If youäó»re not satisfied with the training, you wont be invoiced
Outcome / Qualification etc.
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Training Works UK - "If you're not satisfied with the training - we won't invoice you!"
With over thirty years experience in customer service, sales, organisational psychology and management, Training Works offers flexible staff and management training for business professionals and companies. Their courses are designed to improve the effectiveness, communication skills and ultimate results within...
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